IT Help Desk
Cornerstone Bank•Bismarck, ND
About The Position
Cornerstone Bank is looking for an IT Help Desk to join our professional team. This position may be located at any Cornerstone Bank location. This individual is responsible for supporting internal team members with daily computer activities and issues. Job responsibilities include answering Help Desk calls, working on tickets, and assisting team members when they run into issues. Travel as needed is required.
Requirements
- Excellent customer service and verbal/written communication
- Ability and willingness to learn new applications and processes, multi-task and manage time effectively
- Demonstrated ability to troubleshoot and problem solve
- Associate’s Degree in Computer Information Technology or related field and 2 years of customer service experience, or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job
Responsibilities
- Answering Help Desk calls
- Working on tickets
- Assisting team members when they run into issues
- Travel as needed
Benefits
- People-first culture with real responsibility
- An innovative approach to banking
- Development opportunities for continual growth
- Competitive Pay and a Comprehensive Benefits Program
- Incentive Compensation Plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
101-250 employees
