IT Hardware Asset Associate

Confluent Health • Evansville, IN

9d • Hybrid

About The Position

The IT Hardware Asset Associate oversees the day-to-day lifecycle of the organization’s physical technology assets. This role is responsible for receiving, tracking, deploying, and securely disposing of hardware components. A successful candidate will maintain data accuracy within our inventory systems and proactively identify opportunities to improve our hardware management workflows.

Requirements

• Associate’s or Bachelor’s degree in IT, Business, or a related field (or equivalent practical experience).
• 1 to 3 years of experience in an IT support or asset management environment.
• Basic familiarity with hardware components (laptops, servers, monitors, networking gear).
• Strong attention to detail & data accuracy with standard spreadsheets (Excel/SmartSheet) for bulk data entries.
• Strong self-motivation, excellent organizational skills, and a desire to take ownership of administrative workflows.
• Demonstrated ability to collaborate with technical and operational partners.

Nice To Haves

• Experience using IT Service Management tools (e.g., ServiceNow, Jira, Freshservice) is a plus.

Responsibilities

• Oversee the physical receiving, tagging, and logging of all incoming technology hardware.
• Update the Asset Management Database (AMDB) to reflect real-time location and assignment changes.
• Coordinate retirement, data destruction, and eco-friendly recycling of obsolete IT equipment.
• Run routine audits to verify physical inventory against network discovery tools.
• Create and update standard operating procedures (SOPs) for hardware handling and distribution, current state and future state.
• Identify discrepancies in inventory counts and investigate missing or misplaced physical assets.
• Help improve asset tracking controls, documentation, and workflow consistency across the organization.
• Partner with the IT Service Desk and HR to streamline hardware asset tracking for onboarding and offboarding.
• Work with logistics partners and hardware vendors to track shipments and resolve order errors.
• Serve as backup to the IT Procurement Specialist.

Benefits

• Competitive salary
• Hybrid work model
• 3+ weeks of PTO to start
• 401(k) with company match
• Comprehensive benefits package, including medical, dental, vision, and LTD insurance
• Leadership and talent development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree