IT Asset Manager

RKD Group, Inc.•Richardson, TX

2h•$80,000 - $100,000•Onsite

About The Position

RKD Group is a leading direct response marketing and advertising agency dedicated to serving nonprofits. Headquartered in Dallas, Texas, we are a remote-first company that has helped hundreds of nonprofits raise billions of dollars to drive meaningful impact. At RKD, we help mission-driven organizations through data-informed strategy, breakthrough creative, and meaningful connections with donors. We’re proud to partner with leading nonprofits across hunger relief, health, animal welfare, faith-based giving, and more. We believe in bold thinking, trusted partnerships, and insights that lead to action. The IT Asset Manager is responsible for the full lifecycle management of all hardware and software assets across the organization. This role ensures accurate inventory tracking, cost-effective procurement, license compliance, and proper disposition of IT assets in alignment with company policies and industry best practices. The IT Asset Manager works closely with the IT team, finance, and end users to maintain a reliable and up-to-date asset management program.

Requirements

2+ years of experience in IT asset management or a related IT operations role
Hands-on experience with IT asset management (ITAM) tools and ticketing systems (e.g., ServiceNow, Jira, or similar)
Strong understanding of hardware and software asset lifecycle management
Familiarity with software license compliance, vendor contracts, and procurement processes
Experience conducting physical and virtual asset audits
Excellent organizational skills and attention to detail
Strong written and verbal communication skills
Ability to work independently and manage multiple priorities in a fast-paced environment

Responsibilities

Maintain a comprehensive, accurate inventory of all hardware and software assets across the organization
Track the full lifecycle of IT assets from procurement through retirement and disposal
Coordinate hardware procurement in collaboration with IT leadership and finance, ensuring cost-effective purchasing
Process and document equipment assignments, transfers, and returns for onboarding and offboarding employees
Develop and enforce IT asset management policies and Standard Operating Procedures (SOPs)
Conduct regular physical audits of IT assets to reconcile inventory records
Manage relationships with hardware and software vendors, including maintenance contracts and renewals
Generate and maintain asset management reports and dashboards for IT leadership
Oversee the secure and compliant disposal or recycling of retired IT equipment
Evaluate and implement improvements to the asset management system and tooling
Collaborate with the Help Desk team to ensure timely provisioning and deprovisioning of assets
Support budget planning by providing asset cost, lifecycle, and refresh cycle data