Summer 2027 IT Graduate Internship

GuideWell • Jacksonville, FL

5d • Remote

About The Position

Florida Blue's Remote IT Summer Internship program is designed to give college juniors, seniors, and graduate students a hands-on look at our business processes and the tech systems that power them. You'll work on real projects, get on-the-job training, and partner with a mentor from your track-specific team. In addition to your daily responsibilities, you'll have opportunities to: Meet with leaders from all domains within the Tech organization. Engage with Executive Tech Leadership throughout the program. Present to Florida Blue's CIO and Tech Vice Presidents at the program's conclusion. We pride ourselves on a culture that values flexibility, innovation, and diversity. Bring your unique talents and help us advance our mission of helping people and communities achieve better health. Read more about the tracks offered below and the qualifications/requirements for each.

Requirements

• Currently enrolled in computer science, information technology, mathematics, psychology, or related Master degree program at an accredited college/university
• Cumulative GPA of 3.0 or better
• Must be able to commit to working at least 30 hours a week
• Basic PC skills required including working knowledge of Microsoft Office products (Word, Excel, PowerPoint, and Outlook)
• Basic programming knowledge, JavaScript/HTML/CSS or other Object Oriented programming experience
• Excellent written and verbal communication skills; team and collaboration-oriented
• Work under minimal supervision and adapt to a dynamic, changing environment
• Must be a creative and innovative thinker
• A strong foundation in how large language models work, including prompting techniques, retrieval-augmented generation (RAG), and agentic/tool-use patterns
• Experience with LLM APIs and application frameworks (e.g., LangChain, or similar orchestration tools); experience with open-source or commercial models is a plus
• Proficiency in Python; familiarity with ML/DL frameworks like TensorFlow or PyTorch is a plus but not required
• Data manipulation and statistical analysis skills
• Curiosity about responsible and effective AI adoption — how to evaluate, govern, and scale AI solutions in a business setting, not just build them
• A passion for generative AI that drives you to push boundaries and explore new possibilities
• A knack for designing, implementing, and troubleshooting technology
• Experience in monitoring and maintaining complex systems
• A passion for keeping our digital kingdom safe and secure
• The skills to develop and implement policies that protect our tech assets
• Knowledge of Linux commands and understanding of how to work with Linux boxes
• Basic understanding of OpenShift and Kubernetes
• A curious and adventurous spirit, always eager to learn and explore
• A willingness to take on new challenges and push the boundaries of what's possible
• A passion for cloud computing and its endless possibilities
• The drive to stay ahead of the curve and master the latest cloud technologies
• A passion for cybersecurity and a desire to make a real impact
• A strong foundation in information security principles and practices
• The drive to stay ahead of cyber threats and protect our digital world
• Passionate and inquisitive, always seeking to learn and improve
• A quick learner, able to adapt to new tools and techniques
• An expert "Googler," able to find creative solutions to complex problems
• Have basic skills in SQL, R, and/or Python
• Currently pursuing a Bachelor's or Master's degree in Computer Science, Data Science, Statistics, Mathematics, Mechanical/Electrical Engineering, Physics, or Computational Biology
• Skilled in programming languages such as Python, R, or SQL
• Analytical, detailed, and able to work with large datasets
• Taking high-level computer science and math courses, such as Data Structures and Algorithms, Calculus I, Probability and Statistics, Linear Algebra, Calculus II
• Strong programming skills in languages like Java, JavaScript, HTML, CSS, Python, or Swift
• Knowledge of database management systems such as MySQL, MongoDB, or PostgreSQL
• Experience with version control systems like Git
• Experience with front-end frameworks such as React or Angular
• Familiarity with back-end frameworks such as Node.js
• A finger on the pulse of current technology trends and a desire to stay ahead of the curve
• A strong understanding of business operations and processes
• Analytical and problem-solving skills, with the ability to break down complex problems into manageable parts
• Experience with business analysis tools and techniques, such as use cases, user stories, and process mapping
• Familiarity with software development methodologies, such as Agile and Waterfall
• Effective communication and interpersonal skills, with the ability to collaborate with cross-functional teams
• Experience with SQL databases is preferred

Nice To Haves

• A background in Computer Science, Computer or Electrical Engineering, AI/ML, Data Science, Mathematics/Statistics, etc. is preferred.
• Knowledge or experience with AI platforms, LLMs, or supporting AI infrastructure/integrations is a plus
• Experience with AWS or Azure is preferred
• Interest in how AI-assisted tools are changing threat detection and response is a plus
• Completed or in-progress certifications such as Security+, Network+, A+, and/or Linux+ preferred.

Responsibilities

• Work on real projects and get on-the-job training.
• Partner with a mentor from your track-specific team.
• Meet with leaders from all domains within the Tech organization.
• Engage with Executive Tech Leadership throughout the program.
• Present to Florida Blue's CIO and Tech Vice Presidents at the program's conclusion.
• Dive deep into the world of applied generative AI at GuideWell — working hands-on with enterprise AI platforms to design, build, and deploy solutions that solve real business problems.
• Collaborate with business and IT stakeholders to bring AI capabilities to life across the organization.
• Help in the development and implementation of policies and procedures to safeguard our company data, databases, and information systems.
• Keep our technology secure, efficient, and running at peak performance.
• Delve into the world of infrastructure as code, networking, automation, data storage, and security, using industry-leading platforms like Amazon Web Services and Microsoft Azure.
• Work alongside the best in the business, tackling real-world challenges and projects that make a real difference.
• Be part of a top-notch cybersecurity organization, collaborating with highly skilled red-team and blue-team members who are experts in their field.
• Take on the toughest security challenges, using your skills and knowledge to outsmart cyber threats and protect our digital assets.
• Explore multiple security frameworks, stay ahead of the curve, and work on developing a deep understanding of information security concepts, principles, and solutions.
• Work on real-world business problems and publicly available datasets, applying cutting-edge techniques like data wrangling, model development, and visualization.
• Focus on data analytics, business intelligence, and data quality assessment for Florida Blue, working to drive business growth and improve health outcomes.
• Work on real-world projects, collaborate with experienced data scientists and engineers, and contribute to the development of innovative data analytics solutions.
• Design, develop, and deploy data analytics models and algorithms to solve business problems.
• Analyze large datasets to identify trends, patterns, and insights.
• Showcase your creative skills, leveraging your knowledge of web development, design, and programming to craft solutions that make a real impact.
• Focus on developing new applications, exploring new technologies, and pushing the boundaries of what's possible.
• Define and document business requirements.
• Collaborate with software developers, product owners, and testers to bring innovative solutions to life.
• Help with end-to-end capabilities and assist in guiding projects from concept to production deployment.
• Identify and resolve application defects, ensuring that business and end-user needs are met.

Benefits

• Medical, dental, vision, life and global travel health insurance
• Income protection benefits: life insurance, short- and long-term disability programs
• Leave programs to support personal circumstances
• Retirement Savings Plan including employer match
• Paid time off, volunteer time off, 10 holidays and 2 well-being days
• Additional voluntary benefits available
• A comprehensive wellness program

What This Job Offers

• Job Type: Full-time
• Career Level: Intern