IT Generalist

Daimler Truck North America•Detroit, MI

7d•$78,000 - $100,000•Hybrid

About The Position

The IT Generalist plays a vital role in supporting enterprise IT, ensuring accurate asset management, and maintaining compliance with organizational standards. This position serves as an onsite escalation point for IT end-user services and assists with change management activities to ensure smooth, secure, and well-documented implementation of technology changes. This role spans multiple areas of Detroit Diesel Corporation’s IT environment, including systems software, hardware, end-user technology, governance, and software support. Responsibilities include evaluating existing and proposed IT services, confirming requirements, quantities, and pricing, and providing actionable input to support informed organizational decision-making. The IT Generalist also supports the implementation of IT compliance policies, standards, and processes. This includes monitoring adherence, assessing risks, reporting, and escalating compliance-related issues as needed. The position coordinates IT components of both internal and external audits and partners closely with internal stakeholders and third-party service providers to improve service delivery, manage change initiatives, and ensure technology solutions effectively meet business requirements.

Requirements

Bachelor’s degree preferred (with a focus on IT), or 4 years of relevant experience in Lieu of degree
Detroit Diesel IT business services knowledge
IT technology and processes knowledge
Understanding of asset and configuration management
Familiarity with asset inventory monitoring, licensing allocation, and lifecycle management
Experience interpreting and implementing technology policies and requirements

Nice To Haves

Bachelor’s degree in technology
The ability to work independently, investigate, and resolve IT challenges associated with data integrity, cost management, and compliance to IT standards.
Experience participating in large-scale technology change initiatives and collaborating with multiple service providers.

Responsibilities

Support asset management activities by maintaining accurate system records and data integrity for all IT assets.
Verify physical assets align with system data and associated billing.
Confirm end-user software requirements and update inventory data to ensure accuracy.
Assist with audit-related tasks, ongoing compliance activities, and remediation efforts.
Serve as an onsite escalation point for IT end-user services, providing timely resolution of issues.
Participate in change management processes to ensure all changes are properly approved, documented, tested, and implemented.

Benefits

annual bonus program
401k company contribution with company match up to 6% as well as non-elective company contribution of 3 - 7% depending on age
starting at 4 weeks paid vacation
13+ calendar holidays
8 weeks paid parental leave
employee assistance program
comprehensive healthcare plans and wellness programs
onsite fitness (at some locations)
tuition assistance and volunteer paid time off
short-term and long-term disability plans