The IT Systems Functional I will work within the IT Team to support the overall system/ network needs of Niagara’s corporate office and plants. This role involves analyzing and developing solutions to meet customer needs, troubleshooting daily operational system issues, and working with business stakeholders to document requirements, configure, and test applications. The analyst will also focus on ongoing analysis of the supply chain process to identify opportunities for improvement, efficiency gains, and cost reduction. This includes organizing and running meetings with various departments, documenting processes, and training users on new functionality. The position requires the ability to plan, track, and deliver tasks within timelines, and be available for 24/7 support. A key aspect of the role is reviewing system design approaches to ensure they meet business requirements and producing key documentation, including use cases, business rules, and diagrams.
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Job Type
Full-time
Career Level
Entry Level