IT / Finance Intern

VALTO Inc • Channahon, IL

5d • Hybrid

About The Position

With over 70 years of innovative products and services, Valto, Inc is the world’s leading provider of FRP composite panels. Our lightweight composite products deliver unsurpassed strength and durability; and we continue to pioneer next level performance in building materials, recreational vehicles, and transportation. We deliver quality products that perform in demanding environments.

We are seeking a motivated and tech-savvy IT Helpdesk Intern to join our team for the summer. This part-time role is an excellent opportunity for students pursuing a degree in Information Technology, Computer Science, or a related field to gain hands-on experience in a professional IT environment. The intern will work closely with our IT staff to support end users, troubleshoot issues, and contribute to ongoing technology initiatives.

Requirements

• Currently enrolled in a degree program in Business Administration, Business Management, or a related field
• Basic knowledge of Windows 10/11, Microsoft 365, and common desktop applications
• Strong communicationskills with the ability to explain technical concepts to non-technical users
• Highly organized, detail-oriented, and able to manage multiple tasks simultaneously

Nice To Haves

• Prior helpdesk, customer service, or technical support experience is a plus

Responsibilities

• Respond to helpdesk tickets and provide first-level technical support to end users via phone, email, and in person
• Troubleshoot hardware, software, and network connectivity issues on Windows and macOS systems
• Set up, configure, and image workstations, laptops, and peripherals for new and existing employees
• Assist with user account management including password resets and access provisioning in Active Directory
• Maintain accurate records of support requests, resolutions, and equipment inventory
• Support IT staff with system upgrades, software deployments, and infrastructure projects
• Escalate complex issues to senior IT staff with clear documentation of steps taken

Benefits

• Real-world IT support experience in a professional corporate environment
• Exposure to enterprise tools including ticketing systems, remote desktop, and MDM platforms
• Mentorship from experienced IT professionals and feedback on your technical growth
• A strong addition to your resume and potential for future full-time consideration

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed