IT Field Technician

Quanta Services•Channelview, TX

2d•Hybrid

About The Position

NorthStar Energy Services is hiring an IT Field Technician to support hardware, network, and end-user technology needs across our field operations. This role can be based out of either our Houston-area (Channelview) office or our Midland, TX location. Candidates based in Houston (Channelview) must be willing to travel to and work in West Texas for stretches of 2–3 weeks at a time as project needs require.

Requirements

High school diploma or equivalent required
1–3 years of hands-on IT support or field technician experience
Working knowledge of Windows OS, Active Directory, and basic networking (TCP/IP, DHCP, DNS)
Ability to lift up to 50 lbs and perform physical tasks (climbing, kneeling, working in confined or outdoor spaces)
Comfortable working in varying field/industrial site conditions, including heat and remote locations
Valid driver's license with a clean driving record; ability to travel by vehicle or air as needed
Willingness to travel and stay on-site for extended periods (2–3 weeks at a time for Houston/Channelview-based candidates working West Texas assignments)
Strong communication skills and ability to work independently with minimal supervision
Must be able to pass a background check and drug screening

Nice To Haves

Associate's degree or IT certification (A+, Network+) preferred

Responsibilities

Install, configure, troubleshoot, and repair desktops, laptops, printers, mobile devices, and peripherals at job sites and offices
Set up, maintain, and troubleshoot network equipment (switches, routers, access points, structured cabling) at field/job sites
Rack, stack, and cable network and server equipment in the field as needed
Respond to and resolve IT support tickets remotely and on-site in a timely manner
Image, configure, and deploy new equipment; maintain accurate asset inventory and tracking
Support onboarding/offboarding of field employees (account setup, hardware provisioning, access/badge coordination)
Diagnose and resolve connectivity issues (Wi-Fi, VPN, hardwired) at remote sites
Coordinate with vendors (Dell, Insight, ISPs, etc.) on equipment orders, repairs, and warranty service
Perform routine site IT audits — inventory checks, cable management, equipment condition
Document all work performed and maintain accurate records in the ticketing system
Travel to remote job sites as needed, including extended stays in West Texas