IT Field Technician

Waste Connections•Ada, MN

1d•$70,000 - $80,000•Onsite

About The Position

This is a hands-on field IT role requiring frequent physical activity, including bending, kneeling, crawling under desks and equipment, climbing ladders, lifting and moving network and computer equipment (up to 50+ lbs.), and working in industrial environments such as transfer stations, hauling operations, and landfills where exposure to garbage, recycling, yard waste, dust, noise, and varying weather conditions is common. You’ll be the face of IT—installing, configuring, and maintaining core Waste Connections systems and applications. This role includes deploying software updates, setting up PCs, and assisting with telecom projects to keep our teams productive and connected.

Requirements

Able to travel locally on a regular basis, with up to 20% out‑of‑area travel including occasional overnight stays.
Proficiency in at least four of the following: Windows 11, WYSE Winterms, Citrix Server, Windows Server 2008/2012, Phone systems, Microsoft SQL databases, Cisco routers / general networking.

Nice To Haves

Bachelor’s degree in Computer Science or related field.
2+ years of network administration experience.
Strong knowledge of Microsoft OS and Office applications.
Independent, detail-oriented, and able to manage multiple projects.
Excellent communication, customer service, and time management skills.

Responsibilities

Provide first-level support for workstations and handle after-hours calls as assigned.
Install, configure, and troubleshoot TCP/IP networking and Microsoft Office Suite.
Configure and maintain PC and laptop hardware, phone systems, and Cisco routers.
Manage Microsoft Windows end-user settings (profiles, printers, applications).
Support mobile devices (iPads, iPhones, cell phones).