IT Field Technician - On Call - El paso, Texas

Geeks on Site•Sunland Park, NM
•Onsite

About The Position

Geeks On Site is hiring experienced Field IT Technicians to provide on-site technology support to residential and small business customers. The primary work involves computer troubleshooting, networking support, printer configuration, and general on-site IT service. Depending on experience, technicians may also receive point-of-sale (POS) support and outdoor TV mounting jobs. This is an on-call, 1099 independent contractor role with flexible scheduling and no guaranteed hours. Technicians set their availability and driving radius and may accept jobs that fit their route and availability. IT and POS work pays $35 per hour for on-site time. Outdoor TV mounting starts at $65 per mounted device, with rates varying if a helper is required. A dispatch and technical support team is available to assist remotely. Applicants complete an introductory call, electronic onboarding paperwork and tax forms, and a mandatory background check before activation; technicians then enter their availability in the tech portal and receive job dispatches based on proximity and skills.

Requirements

  • Two or more years of experience in IT support or field service.
  • Strong networking and diagnostic skills.
  • Reliable transportation and a valid driver’s license.
  • Ability to work independently and provide professional customer service.
  • Ability to lift up to 50 lbs.
  • Own required tools, including a laptop, drill, screwdrivers, cable tester, and RJ45 tools.
  • Complete the mandatory background check before activation.

Responsibilities

  • Troubleshoot and repair Windows and macOS issues.
  • Resolve Wi-Fi, router, and wired network problems.
  • Install and configure printers and scanners.
  • Replace or upgrade hardware components.
  • Reinstall operating systems using bootable tools.
  • Document work and communicate clearly with customers.
  • Install and support POS systems and run Cat5e or Cat6 cabling.
  • Perform outdoor TV mounting and basic AV setup.

Benefits

  • Flexible scheduling; accept only jobs that match your route and availability.
  • National brand recognition and continuous job offers.
  • Dispatch and technical support team available to assist remotely.
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