IT Field Technician - On Call - El paso, Texas

Geeks on Site•Horizon City, TX
•Onsite

About The Position

Geeks On Site is hiring experienced Field IT Technicians to provide on-site technology support to residential and small business customers. The primary focus is computer troubleshooting, networking support, printer configuration, and general on-site IT service. Depending on experience, technicians may also receive point-of-sale (POS) support or outdoor TV mounting jobs. This is a flexible, on-call independent contractor role with no guaranteed hours. Technicians set their availability and driving radius and accept jobs that fit their availability, proximity, and skills. IT and POS work pays $35 per hour for time on site. Outdoor TV mounting starts at $65 per mounted device, with rates varying if a helper is required. A dispatch and technical support team is available to assist remotely. After applying, candidates can expect a recruiter introduction call, electronic onboarding paperwork and tax forms, a mandatory background check before activation, and the opportunity to enter their availability in the technician portal before receiving dispatched jobs.

Requirements

  • Two or more years of experience in IT support or field service.
  • Strong networking and diagnostic skills.
  • Reliable transportation and a valid driver’s license.
  • Ability to work independently and provide professional customer service.
  • Ability to lift up to 50 lbs.
  • Own the required tools, including a laptop, drill, screwdrivers, cable tester, and RJ45 tools.
  • Complete a mandatory background check before activation.

Responsibilities

  • Troubleshoot and repair Windows and macOS issues.
  • Resolve Wi-Fi, router, and wired network problems.
  • Install and configure printers and scanners.
  • Replace or upgrade hardware components.
  • Reinstall operating systems using bootable tools.
  • Document work and communicate clearly with customers.
  • Install and support POS systems and run Cat5e or Cat6 cabling.
  • Perform outdoor TV mounting and basic AV setup.

Benefits

  • Flexible scheduling; technicians accept only jobs that match their route and availability.
  • National brand recognition and continuous job offers.
  • Dispatch and technical support team available to assist remotely.
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