IT Field Technician
Your Health Organization•Columbia, SC
•Onsite
About The Position
The IT Field Technician will be responsible for providing on-site support to clients and branch offices, diagnosing and resolving hardware, software, and peripheral issues. This role involves setting up and maintaining computer systems and networks, performing routine updates and backups, and documenting all troubleshooting steps and service requests.
Requirements
- Proficiency in Windows/macOS, basic TCP/IP networking, and hardware diagnostics.
- Typically 1 to 5 years of experience in desktop support or field services.
- Strong customer service, independent problem-solving, and clear communication.
- A valid driver's license.
- Reliable transportation.
- Sometimes specific industry certifications (like CompTIA A+ or Network+).
Responsibilities
- Travel to client sites or branch offices to diagnose and fix hardware, software, and peripheral issues.
- Install computers, printers, routers, switches, and run network cabling.
- Perform routine system patching, backups, and equipment upgrades.
- Record troubleshooting steps and track service requests using IT ticketing software.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
