IT Field Technician - Engineering Technician

ALTECH SOLUTIONS, LLC • Huntsville, AL

1d • Onsite

About The Position

Altech Solutions is seeking an IT Field Technician to support NASA’s Armstrong Flight Research Center (AFRC) under the AEGIS contract. This role involves supporting LAN/WAN infrastructure, performing technical analyses of network hardware, and ensuring high-quality data transmission across the facility. The ideal candidate will bridge the gap between physical cable plant maintenance and logical network troubleshooting.

Requirements

• AA/AS degree with 4 years of experience, or a High School diploma with 6 years of relevant experience.
• 2+ years of relevant IT experience.
• 1+ years of cable plant experience (Fiber, Copper, Category cabling).
• 1+ years of experience troubleshooting complex routing and switching issues.
• Entry-level knowledge of network protocols (TCP/IP, VLAN, VPN).
• Ability to interpret network drawings and specifications.
• Proficiency in identifying telecom color codes.
• Familiarity with Microsoft Office Suite (Word, Excel).
• Ability to obtain and maintain a Public Trust.

Nice To Haves

• BICSI, CCNA, or other networking certifications are highly preferred.

Responsibilities

• Install, support, and maintain LANs/WANs, including the configuration of switches, routers, firewalls, and wireless access points.
• Install and remove CAT6 copper, fiber optic, and category cabling within network closets and data center environments.
• Use diagnostic tools to perform technical analyses of software, hardware, and transmission facilities to support efficient operations.
• Diagnose and resolve technical issues related to network integrity, VOIP, and PC hardware/software.
• Extract and compile engineering data from field notes and manuals, identifying inconsistencies and selecting appropriate presentation methods.
• Monitor data traffic and control network resource performance to ensure high-quality transmission.

Benefits

• Comprehensive benefits package (health, dental, vision, retirement) provided via the SCA Health & Welfare allowance.
• Company-paid Short/Long Term Disability and Life Insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree