IT Field Support Technician_Colorado Springs
Gr8ttek, LLC•Colorado Springs, CO
About The Position
Gr8ttek is seeking a part-time Field Specialist to join its Infrastructure Delivery team in Colorado Springs. Reporting to the Territory Supervisor, the Field Specialist performs hardware-focused break-fix services and solutions for various client products. The role requires basic to moderately complex troubleshooting and repair, and may involve moderately complex analysis and decisions guided by established department and company guidelines. The role may also provide functional guidance to colleagues.
Requirements
- Typically requires technical school certification or equivalent and 1–2 years of relevant experience.
- Ability to drive to client locations.
- Ability to lift and/or move computer equipment weighing up to 50 pounds.
- Valid driver’s license.
- Reliable transportation with valid registration and adequate insurance.
- Must own a basic repair tool kit.
Responsibilities
- Provide customer break-fix support for designated equipment.
- Communicate clearly in written and verbal form.
- Accept and deliver all assigned service calls.
- Complete administrative tasks associated with each call.
- Control and return assets and inventory.
- Perform other duties as assigned to meet business needs.
- May provide functional guidance to colleagues.
Benefits
- $40 per call and $5 per call per diem.
- Dell/Lenovo certification training at no cost to the employee.
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
