IT Field Support Specialist (Imaging)
About The Position
For more than 20 years, NewGen Technologies has solved our clients’ toughest IT challenges with integrity, security, and outstanding service by delivering both technology and talent. We have helped secure borders, have used artificial intelligence (AI) to fight terror, aided the identification of criminals, and have helped to prevent crime through the introduction of biometrics. Our team of Highly Cleared Specialists have hard-to-find skills and expertise in a wide spectrum of technologies to provide solutions that transform business processes and solve problems of national significance. #CJ Beth Morris NewGen Technologies Lead Senior Recruiter bmorris @newgentechnologies.com www.newgentechnologies.com
Requirements
- TS/SCI FSP Clearance
- High school/GED and 4 years of experience
- 8570 Certification
- Security +
Nice To Haves
- Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals
- Well-versed in installing windows, software, applications, antivirus and patches
- Demonstrated ability to read and understand technical manuals and schematics
- Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access)
- Able to manage time and priorities effectively
- Able to work efficiently with minimal supervision
- Proficient in working with end-users remotely
- Demonstrated expertise in Microsoft Windows 7 and 10
- Familiar with Active Directory security and policies
- Excellent analytical and problem solving skills
- Must be available to work an 8 hour shift between the hours of 6am-6pm, as determined by management
Responsibilities
- Utilize MDT servers to deploy latest computer image to new and recycled computers
- Fulfill equipment requests for newly imaged workstations according to daily work priorities
- Configure computers, communications devices and peripheral equipment
- Train site personnel in proper use of imaging tools
- Troubleshoot, repair, and test computer workstations, servers, printers, peripherals, and teleconferencing equipment
- Install and configure computer workstations, servers, printers, peripherals, and teleconferencing equipment and associated cabling
- Maintain government and/or vendor-manufactured fiber optic modems, multiplexer, fiber optic/Ethernet cables & telephone systems
- Ensures image benches are operational. If operational status is lost alert proper management team
- The individual to be able to drive a company vehicle
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
