IT Field Services Technician II
Liquidity Services Inc.•Garland, TX
•$59,800 - $74,700
About The Position
The IT Support Specialist is responsible for providing technical assistance to both onsite and remote employees. This includes troubleshooting hardware and software issues, installing and maintaining computer systems, and ensuring smooth communication through various channels such as phone, Teams chat, and email. The role involves diagnosing technical problems, performing hardware and software installations, and resolving issues to ensure optimal performance. Manage Severity issues that are business-impacting.
Requirements
- Technical assistance to both onsite and remote employees
- Troubleshooting hardware and software issues
- Installing and maintaining computer systems
- Ensuring smooth communication through various channels such as phone, Teams chat, and email
- Diagnosing technical problems
- Performing hardware and software installations
- Resolving issues to ensure optimal performance
- Managing Severity issues that are business-impacting
Responsibilities
- Providing technical assistance to both onsite and remote employees
- Troubleshooting hardware and software issues
- Installing and maintaining computer systems
- Ensuring smooth communication through various channels such as phone, Teams chat, and email
- Diagnosing technical problems
- Performing hardware and software installations
- Resolving issues to ensure optimal performance
- Managing Severity issues that are business-impacting
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
