IT & Facilities Coordinator

Basis Ed • Scottsdale, AZ

13d

About The Position

BASIS Phoenix North is currently seeking applicants for an IT and Facilities Coordinator to start ASAP! The IT and Facilities Coordinator's primary role is to provide help desk operations and to ensure that end users are receiving the appropriate assistance for all technology needs. This role will also include ensuring proper facilities maintenance.

Requirements

• Ability to obtain a valid fingerprint clearance is required to work at BASIS.
• High School Diploma or equivalent
• 1-2 years in an IT Help Desk environment
• Computer Skills: Office 365 Suite, SharePoint, MDT, Active Directory, DHCP, Network Printers, Windows 10.
• Ability to make quick & important facilities related decisions
• Ability to work independently on assigned tasks
• Ability to think critically
• Ability to implement and adjust procedures
• Be adaptable to change
• Ability to lift 25 50lbs
• Be able to manage projects and meet deadlines
• Knowledge and understanding of BASIS organization
• Attention to detail and strong organization and communication skills.
• Excellent customer service skills
• Analytical with strong problem-solving skills
• Strong project management skills
• Ability to interpret a variety of instructions in written or verbal form

Nice To Haves

• Computer Skills (Desired) ESET, Umbrella, PRTG, Lastpass, 802.1x, LDAP, Asset Tiger, Epson Projectors.
• Technical or Associates degree; experience can be considered in place of degree

Responsibilities

• Serves as a help desk tier 1 and 2 engineer to support desktops, laptops, tablets and smartphones
• Imaging computers utilizing PXE boot
• Office 365 Administration
• Outlook and Lync 2013 configuration
• Maintains system processes related to file and system backups
• Supporting a wide variety of network and software applications (firewall, web filter, corporate managed virus protection.)
• Maintain Active Directory user and computer accounts
• Maintains computer and mobile device updates/patches
• Maintain telephony equipment including VOIP and analog services
• Recommends hardware, software and consumables for purchase.
• Maintain updated and accurate inventory lists
• Responsible for repairs of plumbing, electrical, HVAC, and safety systems
• Responds to staff requests for maintenance, custodial services, equipment needs, furniture movement, and HVAC
• Coordinates third party vendors for maintenance agreements, custodial services, HVAC large repairs, landscaping, and pest control
• Ensures grounds are maintained fee from litter and debris
• Assess and repair maintenance issues
• Maintain file on work orders, proposals, and all other facilities related file
• Support school events conducted at the facility and provide needed equipment and set-up
• Acts as the campus safety manager for traffic and emergency response
• Maintain Emergency preparedness program
• Support the Head of Operations on other projects and tasks

Benefits

• Salary for this position is competitive and dependent on education and experience
• BASIS Ed offers a comprehensive benefits package, including but not limited to:
• Employer paid medical and dental insurance
• Vision insurance
• PTO
• Ability to add dependents
• 401k with partial match that grows over time
• Employee Assistance Program
• Childcare Savings Opportunity (KinderCare tuition discount)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED