IT Epic Application Lead - Epic Grand Central / Prelude -- Epic Grand Central Certification Required
About The Position
The Applications Team Lead is a bold, hands-on leader and Epic expert who transforms complex ideas into powerful, real-world solutions. With a high degree of ownership and minimal supervision, this role leads application teams in designing, building, and supporting Epic systems that streamline work for providers, empower staff, and elevate the patient experience. As the trusted subject matter expert for assigned applications, you’ll own the full lifecycle—from strategy and design to build, optimization, and support. You’ll ensure systems are secure, efficient, compliant, and built to meet the real demands of healthcare operations. Whether supporting clinical, ancillary, or financial workflows, your work directly fuels high-quality patient care. This is where leadership meets impact. It blends technical expertise, leadership, and collaboration. You’ll mentor team members, tackle complex issues, and keep projects and operational work moving forward on time and within SLAs. If you enjoy leading teams, solving meaningful problems, and making a difference through technology, this role is for you.
Requirements
- Certification in Epic’s Grand Central application required (and maintained per Epic guidelines).
- 5 years of healthcare IT, Epic, or healthcare experience with a Bachelor’s Degree
- 7 years of healthcare IT, Epic, or healthcare experience with Associate’s Degree
- 9 years of healthcare IT, Epic, or healthcare experience with High School Diploma/GED
- Strong communication and facilitation skills.
Nice To Haves
- Epic implementation experience
- Bachelor’s Degree
- Master’s Degree
Responsibilities
- Lead from the front by guiding application teams with clear direction, mentorship, and deep technical expertise
- Turn user needs into smart solutions by analyzing workflows, challenges, and opportunities to improve or automate systems
- Own the application by serving as the primary expert for assigned systems, driving design, build, optimization, and long-term success
- Drive results by coordinating project and operational work to meet timelines, quality standards, and SLAs
- Partner with purpose by working closely with providers and staff to deliver tools that support exceptional patient care
- Solve what matters most by troubleshooting issues, managing escalations, and leading effective problem resolution
- Champion a winning team culture built on collaboration, accountability, and outstanding customer service
- Shape team success by contributing to team discussions and performance feedback as needed
- Lead with responsibility by promptly communicating human resource concerns to leadership
Benefits
- Professional growth and leadership development
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
