Epic Analyst III Prelude

Duly Health and Care•Downers Grove, IL

6d•$85,616 - $128,000

About The Position

At Duly Health and Care, you are supported to do your best work and make a meaningful impact every day. You will be part of a collaborative, physician-led team that works as one and puts patients at the center of everything we do. With a connected network of providers, care teams, and services across primary and specialty care, surgery centers, imaging, lab, and therapy, you are part of a system designed to deliver high-quality, coordinated care. Together, we create an environment where you can grow, contribute, and help improve the experience and outcomes for every patient we serve. JOB DESCRIPTION - Daily Support Daily operational support and system updates (40%) I&T ownership of 3 or more Epic Modules or related Application Systems Utilize PM skills for leading the planning, test scripts updates, review of release notes, testing workflow and build changes for upgrades Mentor and coach Epic analysis on problem and resolution efforts Provide On Call Support Project projects which include supporting system enhancements/new features, enhanced workflow design and optimization (40%) Investigate complex system errors and/or failures and coordinate resolution of the issues Collaborate Communicate with I&T and management staff in the evaluation and selection of prospective I&T systems that support or are bolt-on to the (20%) Lead efforts and initiatives to establish new connections to Epic for vendors, downstream systems or new applications Organize and prepare data from Epic and other systems to create reports geared towards executives Proactive in identifying future business needs requirements Coordinate and contribute effectively to the implementation of large scale I&T projects If you are committed to putting our patients first and helping shape the future of care, you belong at Duly. Let’s start with what matters. People. Purpose. Care. At Duly Health and Care, we believe healthcare works best when it’s personal, connected, and led by people who truly care. We are a physician-led medical group built on trusted relationships, teamwork, and a shared commitment to putting patients first in every decision we make. Our team members are caregivers, collaborators, problem-solvers, and leaders. Together, we show up with compassion, act with purpose, and take ownership of the care we deliver and the experience we create. Whether you’re caring directly for patients or supporting the teams who do, your role matters here, and your voice is valued. We listen with intention, work as one, and challenge ourselves to keep improving, not for recognition, but because our patients, families, and communities count on us. Innovation at Duly isn’t about chasing what’s next for its own sake. It’s about finding better ways to deliver high-quality, affordable, and accessible care, today and into the future. If you’re looking for meaningful work, supportive teammates, and the opportunity to help shape the future of care while staying grounded in compassion and community, you’ll find your place at Duly.

Requirements

Epic Certification in Prelude
Experience with documentation, workflow design, and product configuration in a healthcare organization
Actively participate and be able to lead in all project phases including design, build and validation, implementation, and optimization
Knowledge of technical applications and interfaces typically used in healthcare environments
Knowledge of SQL, HL7, X12, or other healthcare languages/standards
Ability to apply judgment and make informed decisions
Familiarity with outpatient physician office workflows
Ability to analyze, organize, and prioritize work while working under pressure and meeting multiple deadlines
Strong communication skills and the ability to interact with all levels of the organization

Responsibilities

Provide daily operational support and system updates.
Take ownership of 3 or more Epic Modules or related Application Systems.
Utilize PM skills for leading planning, test script updates, review of release notes, testing workflow, and build changes for upgrades.
Mentor and coach Epic analysts on problem and resolution efforts.
Provide On Call Support.
Support system enhancements/new features, enhanced workflow design, and optimization.
Investigate complex system errors and/or failures and coordinate resolution of the issues.
Communicate with I&T and management staff in the evaluation and selection of prospective I&T systems that support or are bolt-on to Epic.
Lead efforts and initiatives to establish new connections to Epic for vendors, downstream systems, or new applications.
Organize and prepare data from Epic and other systems to create reports geared towards executives.
Be proactive in identifying future business needs requirements.
Coordinate and contribute effectively to the implementation of large scale I&T projects.

Benefits

Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
Access to a mental health benefit at no cost.
Employer provided life and disability insurance.
$5,250 Tuition Reimbursement per year.
Immediate 401(k) match.
40 hours paid volunteer time off.
A culture committed to community engagement and social impact.
Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume