IT Engineering Systems Support Specialist

Parsons Corporation

4d•$88,400 - $154,700

About The Position

Parsons is looking for an amazingly talented IT Engineering Systems Support Specialist to join our team! In this role, you will support Parsons’ enterprise-wide engineering systems by designing, packaging, deploying, and supporting Windows-based engineering applications used by thousands of engineers across a global environment.

Requirements

Bachelor’s degree in computer science, information systems, engineering, or related technical discipline, with experience in both engineering and IT.
6+ years of progressive experience designing, packaging, and deploying software packages to Windows operating systems in a mid- to large-scale environment.
Experience administering and supporting application infrastructure (e.g., licensing servers, application delivery platforms, or related IT systems).
Excellent problem-solving, analytical skills, written and oral communication skills.
Ability to work independently, manage multiple tasks, and maintain a strong attention to detail.

Nice To Haves

Experience with application virtualization technologies like Cloudpaging, Microsoft App-V, or VMware ThinApp
Strong understanding of PowerShell or other scripting languages
Experience working in an Agile/Scrum development environment
Familiarity with MongoDB, SQL Server, or other database systems
Exposure to or general knowledge of engineering and design applications such as AutoCAD, MicroStation, ProjectWise, ArcGIS, or similar CAD/BIM/GIS or engineering tools

Responsibilities

Designing, packaging, and deploying Windows-based engineering and design applications using Cloudpaging and an enterprise deployment platform.
Supporting all aspects of delivery, administration, customization, and maintenance of engineering and design applications and related services.
Administering and maintaining core systems that support engineering applications, including licensing management, collaboration systems, and other enterprise engineering systems (ES) delivery platforms.
Troubleshooting complex application and deployment issues (installation, packaging conflicts, compatibility, performance) and driving them to resolution.
Automating common tasks and workflows using PowerShell or other scripting languages to improve reliability and efficiency.
Collaborating with clients, business partners, and ES/IT team members to identify and resolve issues related to specific engineering applications and complex ES systems.
Supporting complex technical workflows and requirements for engineering applications to meet project delivery needs.
Providing technical assistance and escalation support to ES Support and IT staff members, including documenting standards, procedures, and known issues.