IT Engineer

TCOM, L.P.Sioux Falls, SD

About The Position

Responsible for securely designing, configuring, installing, and supporting hardware, software, and related applications that enable the organization and its operations.

Requirements

  • Bachelor’s degree or master’s degree in related field; or Equivalent experience in lieu of formal education.

Responsibilities

  • Develop and manage project scope, schedule, and budget while coordinating resources and ensuring IT project objectives are accomplished.
  • Develop and implement project plans, manage risks, and communicate with stakeholders in support of IT projects.
  • Act as primary liaison with 3rd party providers for product improvements, issues, and tier 2 technical support.
  • Securely configure, manage, and integrate servers, network infrastructure, and applications while ensuring expected system performance and resilience.
  • Manage the lifecycle, including procurement, deployment, maintenance, and disposal of IT assets.
  • Implement and manage identity and access management systems.
  • Ensure secure authentication practices through configuration of roles and permissions.
  • Assess various options and their potential impacts to make decisions that balance immediate needs with long-term needs.
  • Clearly communicate complex technical information to technical and non-technical stakeholders.
  • Develop and maintain documentation for system procedures and best practices, which can be used by team members.
  • Lead IT projects and initiatives.
  • Mentor junior staff and participate in cross-functional teams to improve system performance and support.

Benefits

  • health and disability insurance
  • 401(k) match
  • flexible spending accounts/HSAs
  • EAP
  • tuition reimbursement
  • parental leave
  • paid time off (PTO)
  • company-paid holidays
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