IT Engineer

NovaTech Automation•Lenexa, KS

14h•Onsite

About The Position

NovaTech Automation is looking for a skilled and detail-oriented IT Engineer to join our team. In this hands-on role, you'll keep our systems and networks running smoothly across multiple locations — supporting the people and infrastructure that power our work in the electric power industry.

Requirements

Associate's or Bachelor's degree in Information Technology, Computer Science, Network Engineering, or a related field — Required
3+ years of experience in IT support or systems administration, with a background in networking and end-user support — Required
Hands-on experience configuring and maintaining Cisco network equipment — Required
Familiarity with IT security concepts, tools, and best practices in an enterprise or industrial environment — Required
Experience with Hyper-V and Microsoft Active Directory — Required
Cisco switch configuration and administration — Required
Windows OS support (10/11, Server) — Required
TCP/IP networking, DNS, DHCP, VLANs, and routing protocols — Required
IT ticketing and asset management systems — Required
Endpoint security and antivirus/EDR tools — Required
Active Directory and Group Policy administration — Required

Nice To Haves

Experience supporting Linux-based environments, including command-line administration — Preferred
Experience in a utility, energy, or critical infrastructure environment — Preferred
Cisco CCNA certification or equivalent — Preferred
CompTIA Security+ or equivalent IT security certification — Preferred
Shell scripting (Bash) or other scripting languages for automation — Preferred
Vulnerability scanning tools (e.g., Nessus, OpenVAS) — Preferred
Familiarity with NERC CIP or ICS/SCADA security frameworks — Preferred

Responsibilities

Configure, deploy, and maintain Cisco network switches in line with our security and organizational standards
Monitor network performance and proactively resolve issues to minimize downtime
Manage network segmentation, VLANs, and access control lists (ACLs)
Perform firmware upgrades, patch management, and configuration backups for network devices
Work with operations and engineering teams to support network connectivity for critical infrastructure systems
Serve as a primary point of contact for end-user hardware and software support, troubleshooting and resolving issues in a timely manner
Install, configure, and maintain workstations, laptops, peripherals, and software
Manage software licensing, application deployment, and updates
Maintain accurate records in the IT ticketing system, including support tickets, asset inventory, and resolution documentation
Provide on-site technical assistance and coordinate with vendors for repairs or replacements as needed
Provide technical support to engineering teams working in Linux-based environments, including installation, configuration, and troubleshooting
Manage user accounts, permissions, and file systems on Linux servers and workstations
Support engineering-specific tools and workflows running on Linux platforms
Perform system monitoring, log analysis, and performance tuning
Assist with scripting and automation to improve operational efficiency
Monitor systems and networks for security threats, anomalies, and vulnerabilities
Implement and enforce IT security policies, including endpoint protection, patch management, access controls, and password standards
Conduct periodic security assessments and vulnerability scans, and coordinate remediation efforts
Support compliance requirements for critical infrastructure environments
Help promote security awareness and provide guidance to end users on safe computing practices