IT Engineer

Virta Health

4d•$96,000 - $124,500•Remote

About The Position

Virta Health is seeking an experienced IT Engineer to support its rapidly growing, distributed team of over 1,000 U.S. employees. This role is pivotal in spearheading technically complex projects, with a strong focus on workflow automation and operational efficiency. The IT Engineer will collaborate with Systems Administrators, Engineering, and InfoSec to manage critical systems and execute key IT initiatives. The ideal candidate possesses deep expertise in Okta Workflows, a passion for automation, and the drive to build scalable IT solutions in a fast-paced environment.

Requirements

Demonstrated 3+ years experience in a Systems Administrator, IT Engineer, or senior escalation-level IT Support role, ideally within a fast-paced, high-growth environment
Solid understanding of IT security fundamentals, including Zero Trust concepts
Experience with Okta SSO configuration, user lifecycle management, and Workflows for advanced automation
Enterprise Mac endpoint and macOS administration experience (Jamf strongly preferred)
Successful design and implementation of repeatable AI-enabled workflows that address team bottlenecks and improve efficiency

Nice To Haves

Jamf strongly preferred

Responsibilities

Manage the Mac Fleet: Lead the endpoint management strategy for a growing ecosystem of macOS devices
Streamline Provisioning: Drive Zero-Touch device provisioning and maintain highly accurate hardware inventory management
Enforce Device Trust: Implement and manage endpoints tools, establishing robust device trust frameworks utilizing tools such as Jamf and Okta
Administer SSO: Administer, optimize, and scale our Single Sign-On environment
Implement PAM: Partner with Engineering and Security teams to roll out robust Privileged Access Management (PAM) solution(s)
Ensure Device Health: Deploy Device Health Assurance protocols leveraging enterprise tools
Automate Workflows: Architect and deploy IAM Workflows to automate cross-departmental processes in collaboration with IT Support, Recruiting, and HR
Drive RPA Initiatives: Develop proposals and strategies to implement a Robotic Process Automation (RPA) platform for back-office operations
Optimize Spend: Continuously audit systems and processes to discover and execute on cost-saving opportunities
Build Zero Trust: Collaborate with the Security team to architect and maintain a Zero Trust security model using enterprise tools
Maintain Compliance: Ensure all IT infrastructure meets rigorous compliance standards, including SOC2, HIPAA, and HITRUST
Govern Integrations: Manage the issuance and integration of API keys, ensuring strict adherence to internal security policies.
Monitor DLP: Oversee and maintain Data Loss Prevention (DLP) protocols
Act as Tier 2 Support: Serve as a primary escalation point for complex, high-level IT support inquiries
Ensure Reliability: Participate in an on-call rotation (covering approximately 20% of nights and weekends) to triage and resolve urgent, system-critical issues