IT Engineer

K Health•New York, NY

1d•$120,000 - $140,000•Hybrid

About The Position

We are looking for a dedicated IT Engineer to manage and support our IT infrastructure. The ideal candidate will be responsible for maintaining and optimizing key technologies, including Microsoft Intune, Okta, Google Workspace, Jamf, Slack, and Meraki. This role requires in-office presence in our New York office four days per week.

Requirements

Proven experience in a similar role, supporting an international organization of 100+ employees.
Strong understanding of network and system security principles.
Excellent troubleshooting and problem-solving skills.
Strong communication and interpersonal skills.
Strong dedication to customer service
Ability to manage multiple tasks and projects simultaneously.
Experience working with automation
Proficiency with Intune, Okta, Google Workspace, Jamf, and Slack.

Nice To Haves

Experience working in a healthcare space or startup space.

Responsibilities

Administer Intune for mobile device management and security of our Windows devices.
Manage and maintain Okta for identity and access management.
Administer and support Google Workspace applications and services.
Oversee administration of Jamf for managing Apple devices.
Manage Slack for team communication and collaboration.
Manage Meraki and WebEx infrastructure
Monitor system performance and troubleshoot issues as they arise.
Implement and maintain security protocols to protect company data.
Provide technical support to staff and resolve IT-related issues.
Collaborate with other departments to understand and meet their IT needs.
Maintain documentation of IT processes and systems.
Able to provide off-hours support, on rotation, or as needed