IT Engineer - Infrastructure Network

Lumos•High Point, NC

1d•Hybrid

About The Position

Lumos is seeking a highly skilled and motivated IT Engineer – Infrastructure Network to provide technology vision and hands-on leadership in the implementation, management, and optimization of enterprise infrastructure and network platforms for Lumos technology systems. This role involves strategic and tactical planning, development, evaluation, deployment, and ongoing support of enterprise infrastructure and network platforms. Lumos is a leading fiber internet provider, committed to delivering high-speed internet to underserved communities, and is now part of a joint venture with T-Mobile to expand fiber access significantly. At Lumos, we are driven by a commitment to a brighter tomorrow, focusing on innovation, customer experience, and a startup mindset. We value servant leadership, problem-solving, and adapting to change. Our mission is to provide 100% Fiber Optic Internet, creating new opportunities and changing lives by closing the digital divide.

Requirements

Bachelor’s degree in Computer Science, Computer Engineering, or related field, or equivalent experience (M.S. preferred).
5+ years of experience in a network infrastructure administration role.
Demonstrated experience with complex LAN, VxLAN, WAN, and multi-site Data Center routing, switching, and ISP environments in multiple vendor environments including Cisco and VMWare virtual networking.
Demonstrated experience with Cisco ACI network micro-segmentation multi-Pod environment.
Strong understanding of network routing and switching protocols required, with demonstrated skills in BGP, OSPF, EIGRP and network services such as DNS, DHCP, and IPAM and associated management systems.
Strong familiarity with firewall and VPN technologies in a Palo Alto ecosystem with multiple firewalls managed by Panorama.
Familiarity with network configuration, automation tooling, telemetry, and authentication technologies.
Familiarity with enterprise-level wireless networking, and associated systems and controllers, with preference for Aruba experience.
Familiarity with SIEM technologies, Splunk preferable.
Resourcefulness and self-motivation with the ability to work independently is required.
Strong time management skills and attention to detail.
Ability to multi-task activities with shifting priorities.

Nice To Haves

Network related certifications (e.g., CCNA, CCNP, CCIE, PCNSE) preferred.
Experience with cloud network and/or security desirable, specifically Azure and Oracle Cloud Infrastructure.

Responsibilities

Securely maintain and support the internal and external corporate network infrastructure including all routers, switches, firewalls, wireless, and virtual networking equipment.
Assist with network system administration including DNS, DHCP, and other IPAM functionality.
Provide technical leadership across the company for network infrastructure.
Create, maintain, and support secure communication between corporate networks and remote networks, including business-to-business VPN, remote access VPN, and cloud systems connectivity, with special emphasis on Salesforce and AWS environments.
Administer and support the various systems in use by the information technology team, including virtual environments, identity and access management, and Windows and Linux systems.
Implement and support monitoring of systems, both on-premises and in the cloud, using Splunk or similar systems.
Develop and enhance monitoring configurations to ensure visibility.
Evaluate escalation requests from front-line support teams and provide approvals or alternative guidance as required.
Investigate reported incidents, creating thorough documentation of all activity and findings.
Analyze complex issues and provide custom solutions to further business and customer needs involving networking, VPN services, firewall requests, and other networking services.
Participate in and advise on routine vulnerability scans and penetration tests.
Analyze vulnerability results and manage the remediation process.
Establish vulnerability performance indicators and develop reports.
Collaborate with other infrastructure team members with identity management and multi-factor authentication.
Participate in network and security design, configuration, and testing activities for both corporate and customer-facing network infrastructure.
Investigate, test, recommend, and implement network and security solutions.
Perform related duties as assigned.

Benefits

Comprehensive health, dental, and vision coverage.
Competitive compensation packages, including bonus options for eligible positions.
Paid Time Off & Paid Holidays.
Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs).
100% employer-paid life and disability insurance.
Employee Assistance Program (EAP) with access to professional support for life’s challenges.
401K plan w/ up to 5% employer contribution and a self-directed brokerage option.
Wellness program offering education and cash incentives for gym attendance and nutrition programs.
Employee referral bonuses.
Discounts on Lumos Fiber Internet for employees who live in our service areas.