IT Engineer,Applications,Expert

Keysight Technologies, Inc.•Colorado Springs, CO

1d•Onsite

About The Position

The ASIC System Infrastructure Support Specialist is responsible for supporting and maintaining the computing infrastructure used by ASIC Design, DFT, Verification, Validation, Characterization, and Test Engineering teams. This role serves as the primary local resource for Linux and Windows engineering systems, compute grid environments, engineering hardware, and engineering software infrastructure. Working closely with Engineering, Corporate IT, and external vendors, the specialist ensures reliable operation, performance, and availability of the systems and resources required for semiconductor development and test activities. The position combines Linux system administration, engineering workstation support, compute grid management, and infrastructure support for engineering software environments to enable efficient execution of engineering projects.

Requirements

Associate's or Bachelor's degree in Information Technology, Computer Science, Computer Engineering, or a related technical discipline; or equivalent combination of education and experience.
Minimum 5 years of experience supporting Linux-based technical computing or engineering environments.
Experience administering Red Hat Enterprise Linux (RHEL) systems.
Experience supporting Windows workstations and laptops.
Experience troubleshooting server, storage, networking, and workstation issues.
Experience performing software installation, system maintenance, and patch management.
Strong analytical and problem-solving skills.
Strong customer service and communication skills.
Ability to effectively work with engineering teams, IT organizations, hardware vendors, and software suppliers.
Ability to manage multiple priorities in a fast-paced engineering environment.

Nice To Haves

Experience supporting semiconductor, ASIC, FPGA, electronic design, or other engineering development environments.
Experience supporting compute grid, high-performance computing (HPC), or distributed compute environments.
Familiarity with engineering software and EDA environments from vendors such as Siemens EDA, Cadence, Synopsys, and Ansys.
Experience supporting software licensing systems such as FlexNet/FlexLM.
Experience deploying and maintaining enterprise server hardware and storage systems.
Familiarity with Linux shell scripting or other automation tools.
Experience supporting virtualization technologies.
Understanding of ASIC development workflows, including design, verification, DFT, characterization, and production test activities.

Responsibilities

Build, configure, deploy, and maintain Red Hat Enterprise Linux (RHEL) servers supporting engineering development, verification, and test environments.
Perform operating system updates, patching, security maintenance, and lifecycle management activities.
Monitor system health, performance, capacity, and availability to ensure reliable operation.
Diagnose and resolve hardware, operating system, storage, networking, and infrastructure-related issues.
Coordinate server deployment, upgrades, expansion, and decommissioning activities with Corporate IT.
Support backup, recovery, and business continuity processes for engineering systems.
Maintain infrastructure documentation, configuration records, and operational procedures.
Support distributed compute grid environments used for ASIC design, simulation, verification, and test workloads.
Monitor compute resources, system utilization, and overall grid performance.
Troubleshoot infrastructure-related scheduling, resource allocation, and job execution issues.
Assist engineering teams with efficient utilization of compute resources.
Support expansion and maintenance of engineering compute infrastructure.
Support Linux and Windows engineering workstations, laptops, and related computing equipment.
Configure and deploy new engineering systems and hardware.
Troubleshoot workstation performance, application issues, connectivity problems, and peripheral hardware concerns.
Support monitors, docking stations, printers, storage devices, and other engineering equipment.
Coordinate hardware repairs, upgrades, replacements, and warranty activities.
Provide timely technical assistance to engineering users to minimize workflow disruption.
Assist with installation, deployment, and maintenance of engineering software and EDA tool environments.
Support software license server infrastructure and assist with software access and licensing issues.
Coordinate with engineering users, Corporate IT, and software vendors to resolve installation, configuration, and infrastructure-related software concerns.
Maintain software inventories and support documentation.
Document installation procedures, support processes, and user access requirements.
Escalate tool-specific methodology, workflow, or application issues to designated tool owners, engineering experts, or software vendors as appropriate.
Maintain inventories of engineering servers, workstations, storage systems, and related infrastructure assets.
Support evaluation, procurement, deployment, and retirement of engineering hardware.
Assist with infrastructure capacity planning to support future engineering projects and growth.
Provide technical recommendations for server, workstation, storage, and infrastructure investments.
Develop and maintain infrastructure documentation, support procedures, and knowledge-base materials.
Identify opportunities to improve reliability, automation, operational efficiency, and user support processes.
Support standardization of engineering infrastructure deployment and maintenance practices.
Contribute to continuous improvement initiatives that enhance engineering productivity and infrastructure stability.