IT Disaster Recovery Continuity Analyst

Republic Services•Phoenix, AZ

3d•Hybrid

About The Position

The IT Disaster Recovery Continuity Analyst supports Republic Services’ technology resilience program by helping ensure critical applications, infrastructure, and operational systems can be recovered in line with business recovery objectives. The role partners with business and technical stakeholders to document recovery requirements, assess risks, develop recovery procedures, coordinate testing, and validate capabilities against established recovery time objectives (RTOs) and recovery point objectives (RPOs). It serves as a bridge between business and IT, translating continuity requirements into actionable plans, testing strategies, and measurable outcomes. The analyst also supports disaster recovery (DR) governance, application criticality assessments, dependency mapping, audit readiness, reporting, and process standardization. The position includes planning and coordinating exercises and technical recovery tests; maintaining runbooks and related documentation; tracking findings and remediation; supporting service providers; and identifying opportunities to improve recovery processes through automation, agentic workflows, and AI-enabled capabilities. The role coordinates with technology, data, cybersecurity, and governance teams to ensure these capabilities are practical, controlled, measurable, and aligned with enterprise risk, compliance, and resiliency. This is a hybrid role based in the Phoenix, Arizona office. The employee is required to work onsite four days per week and may work remotely one day per week. The position is not eligible for sponsorship.

Requirements

Working knowledge of the IT disaster recovery and business continuity program lifecycle, including risk assessment, impact analysis, recovery planning, exercising, audit support, and continuous improvement.
Experience eliciting, analyzing, documenting, and communicating business and technical requirements, including recovery dependencies, sequencing, data protection, and validation.
Understanding of recovery technologies such as high availability, backup and recovery, storage replication, Zerto, SQL Always On, and SaaS/IaaS cloud services.
Strong analytical, organizational, facilitation, documentation, and project coordination skills, with attention to detail.
Excellent written and verbal communication skills across technical, non-technical, vendor, and management audiences.
Ability to manage multiple priorities and deadlines in a fast-paced IT environment.
Two to four years of experience in disaster recovery, business continuity, IT risk, or business/technical analysis, including hands-on disaster recovery documentation, planning, testing, or exercise support.
Experience working with IT infrastructure operations, application support, engineering, or production technology teams.
Demonstrated experience coordinating work across application owners, infrastructure subject matter experts, business stakeholders, and third-party providers.

Nice To Haves

SQL knowledge.
Experience with IT service management, GRC, or resiliency platforms used to manage workflows, evidence, dashboards, and remediation.
Familiarity with recognized continuity, resilience, and risk-management standards.

Responsibilities

Facilitate working sessions with application owners, business stakeholders, and infrastructure subject matter experts to identify, validate, and document end-to-end recovery processes.
Develop and maintain disaster recovery runbooks, checklists, dependencies, sequencing, validation steps, and ownership details for assigned applications and technology services.
Analyze current recovery capabilities, risks, and gaps by application, and document recommendations for meeting target-state objectives.
Gather functional and non-functional requirements for disaster recovery process, tooling, and reporting improvements, including feasibility, dependency, and risk analysis.
Plan and coordinate tabletop exercises, technical recovery tests, simulations, and failover and failback activities with application and infrastructure teams.
Develop test objectives, scenarios, schedules, participant materials, and validation criteria appropriate to application tiers and recovery strategies.
Document test results, lessons learned, gaps, and follow-up actions, and track remediation through closure.
Validate that runbooks and checklists are current, usable, and aligned with approved RTO and RPO requirements, including pre- and post-implementation reviews for changes that affect disaster recovery.
Support disaster recovery governance processes, standards, controls, review cycles, approval workflows, and audits, including runbook audits, evidence collection, and issue tracking with accountable owners.
Partner with the Program Manager and disaster recovery leadership to manage a backlog of application-level optimization, automation, and resiliency initiatives.
Identify and recommend process, tooling, and standardization improvements that reduce manual effort, improve documentation quality, and strengthen recoverability.
Build and maintain relationships with vendors and manage service providers and implementation partners supporting recovery capabilities.
Identify, design, and help implement automation, agentic workflows, and AI-enabled capabilities to reduce manual effort, increase throughput, improve consistency, and scale the disaster recovery program.
Evaluate opportunities to streamline recurring activities such as runbook updates, evidence collection, reporting, dependency analysis, action tracking, and stakeholder follow-up through automation and intelligent workflow orchestration.
Partner with technology, data, cybersecurity, and governance teams to ensure automation and AI use cases are practical, controlled, measurable, and aligned with enterprise risk, compliance, and resiliency.
Prepare status reports, ServiceNow or ITSM updates, and executive-level summaries covering progress, milestones, test outcomes, risks, decisions, remediation status, and evidence readiness.
Coordinate schedules, meetings, action items, dependencies, and knowledge transfer across business, application, infrastructure, security, and vendor teams.
Communicate technical and recovery information clearly to technical, non-technical, and management audiences, and guide application and system owners in meeting disaster recovery documentation, testing, and lifecycle responsibilities.
Perform other job-related duties as assigned or apparent.