IT Disaster Recovery Continuity Analyst

Republic Services•Phoenix, AZ

2d•Hybrid

About The Position

The IT Disaster Recovery Continuity Analyst supports Republic Services’ technology resilience program by helping ensure critical applications, infrastructure, and operational systems can be recovered in line with business recovery objectives. The analyst works with business and technical stakeholders to document recovery requirements, assess risks, develop recovery procedures, coordinate testing, and validate recovery capabilities against established RTO and RPO targets. The role bridges business and IT teams, translating continuity requirements into actionable plans, testing strategies, and measurable outcomes. It also supports DR governance, application criticality assessments, dependency mapping, audit readiness, reporting, and process standardization. The position coordinates recovery planning and testing across application, infrastructure, business, security, data, governance, and vendor teams. It maintains recovery documentation, tracks remediation, supports governance and audit activities, and helps advance resiliency improvements. The analyst also identifies and helps implement automation, agentic workflows, and AI-enabled capabilities for recurring DR activities, ensuring use cases are practical, controlled, measurable, and aligned with enterprise risk, compliance, and resiliency needs. This is a hybrid position based in the Phoenix, Arizona office. The employee is required to work onsite four days per week and may work remotely one day per week. The position is not sponsorship eligible.

Requirements

Working knowledge of the IT Disaster Recovery and Business Continuity program lifecycle, including risk assessment, impact analysis, recovery planning, exercising, audit support, and continuous improvement.
Experience eliciting, analyzing, documenting, and communicating business and technical requirements, including recovery dependencies, sequencing, data protection, and validation.
Understanding of recovery technologies such as high availability, backup and recovery, storage replication, Zerto, SQL Always On, and cloud services (SaaS/IaaS).
Strong analytical, organizational, facilitation, documentation, and project coordination skills, with attention to detail.
Excellent written and verbal communication skills across technical, non-technical, vendor, and management audiences.
Ability to manage multiple priorities and deadlines in a fast-paced IT environment.
Two to four years of experience in disaster recovery, business continuity, IT risk, or business/technical analysis, including hands-on DR documentation, planning, testing, or exercise support.
Experience working with IT infrastructure operations, application support, engineering, or production technology teams.
Demonstrated experience coordinating work across application owners, infrastructure subject matter experts, business stakeholders, and third-party providers.
Ability to work onsite in the Phoenix, Arizona office four days per week, with one remote workday per week.

Nice To Haves

Experience with IT service management, GRC, or resiliency platforms used to manage workflows, evidence, dashboards, and remediation.
Familiarity with recognized continuity, resilience, and risk-management standards.
SQL knowledge.

Responsibilities

Facilitate working sessions with application owners, business stakeholders, and infrastructure subject matter experts to identify, validate, and document end-to-end recovery processes.
Develop and maintain disaster recovery runbooks, checklists, dependencies, sequencing, validation steps, and ownership details for assigned applications and technology services.
Analyze recovery capabilities, risks, and gaps by application and document recommendations for meeting target-state objectives.
Gather functional and non-functional requirements for disaster recovery process, tooling, and reporting improvements, including feasibility, dependency, and risk analysis.
Plan and coordinate tabletop exercises, technical recovery tests, simulations, and failover/failback activities with application and infrastructure teams.
Develop test objectives, scenarios, schedules, participant materials, and validation criteria appropriate to application tiers and recovery strategies.
Document test results, lessons learned, gaps, and follow-up actions, and track remediation through closure.
Validate that runbooks and checklists are current, usable, and aligned with approved RTO and RPO requirements, including pre- and post-implementation reviews for DR-impacting changes.
Support DR governance processes, standards, controls, review cycles, approval workflows, and audit activities, including runbook audits, evidence collection, and issue tracking with accountable owners.
Partner with the Program Manager and DR leadership to manage a backlog of DR optimization, automation, and resiliency initiatives by application.
Identify and recommend process, tooling, and standardization improvements that reduce manual effort, improve documentation quality, and strengthen recoverability.
Build and maintain relationships with vendors, and manage service providers and implementation partners supporting recovery capabilities.
Identify, design, and help implement automation, agentic workflows, and AI-enabled capabilities that reduce manual effort, increase throughput, improve consistency, and help scale the DR program.
Evaluate opportunities to streamline recurring DR activities such as runbook updates, evidence collection, reporting, dependency analysis, action tracking, and stakeholder follow-up through automation and intelligent workflow orchestration.
Partner with technology, data, cybersecurity, and governance teams to ensure automation and AI use cases are practical, controlled, measurable, and aligned with enterprise risk, compliance, and resiliency.
Prepare status reports, ServiceNow or ITSM updates, and executive summaries covering progress, milestones, testing outcomes, risks, decisions, remediation status, and evidence readiness.
Coordinate schedules, meetings, action items, dependencies, and knowledge transfer across business, application, infrastructure, security, and vendor teams.
Communicate technical and recovery information clearly to technical, non-technical, and management audiences, and guide application and system owners in meeting DR documentation, testing, and lifecycle responsibilities.
Perform other job-related duties as assigned or apparent.