IT Director

Full House Resorts • Incline Village, NV

1d

About The Position

Key Responsibilities: Oversee the daily operations of the IT department, ensuring high availability and reliability of all systems Manage the department budget, including forecasting and cost control Conduct routine evaluations of network and data security, implementing necessary updates or protections Update, maintain, and enhance software and hardware systems across the casino Develop, implement, and enforce IT policies, best practices, internal controls, and compliance procedures in accordance with local, state, and federal gaming laws Perform routine system audits and ensure data archiving and logging practices meet NGCB regulations Create and manage comprehensive maintenance schedules for servers, networking equipment, and end-user devices Collaborate closely with department heads to support business growth, system expansions, and evolving technical needs Provide technical assistance to Surveillance, including support for camera systems and video management software Manage vendor relationships, licensing, and service-level agreements for all critical systems Lead and develop IT staff, providing training, guidance, and performance evaluations Qualifications: Bachelor’s degree in Information Technology, Computer Science, or a related field Minimum of 5 years’ experience in IT management within a regulated casino environment Hands-on experience with gaming systems such as IGT, Konami, Aristocrat, or Scientific Games Deep understanding of NGCB regulations and IT compliance standards Strong knowledge of networking, cybersecurity, server administration, and system auditing Experience with surveillance systems and VMS platforms is preferred Excellent leadership, communication, and organizational skills Full Time Benefits Include: Medical, Dental, Vision, 401k, Vacation Time, Sick Days, Personal Days.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, or a related field
• Minimum of 5 years’ experience in IT management within a regulated casino environment
• Hands-on experience with gaming systems such as IGT, Konami, Aristocrat, or Scientific Games
• Deep understanding of NGCB regulations and IT compliance standards
• Strong knowledge of networking, cybersecurity, server administration, and system auditing
• Excellent leadership, communication, and organizational skills

Nice To Haves

• Experience with surveillance systems and VMS platforms is preferred

Responsibilities

• Oversee the daily operations of the IT department, ensuring high availability and reliability of all systems
• Manage the department budget, including forecasting and cost control
• Conduct routine evaluations of network and data security, implementing necessary updates or protections
• Update, maintain, and enhance software and hardware systems across the casino
• Develop, implement, and enforce IT policies, best practices, internal controls, and compliance procedures in accordance with local, state, and federal gaming laws
• Perform routine system audits and ensure data archiving and logging practices meet NGCB regulations
• Create and manage comprehensive maintenance schedules for servers, networking equipment, and end-user devices
• Collaborate closely with department heads to support business growth, system expansions, and evolving technical needs
• Provide technical assistance to Surveillance, including support for camera systems and video management software
• Manage vendor relationships, licensing, and service-level agreements for all critical systems
• Lead and develop IT staff, providing training, guidance, and performance evaluations

Benefits

• Medical
• Dental
• Vision
• 401k
• Vacation Time
• Sick Days
• Personal Days

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 501-1,000 employees