IT Director

Local Infusion•Nashville, TN

23h•Remote

About The Position

Local Infusion is seeking an IT Director to oversee the company’s IT strategy, infrastructure, and operational readiness as we continue rapid national expansion. This role will primarily manage our outsourced Managed Service Provider (MSP) relationship and ensure successful IT deployment and support across hundreds of future ambulatory infusion center (AIC) sites. The IT Director will serve as the primary internal owner of IT operations, center stand-up coordination, HIPAA/security compliance, and enterprise IT processes. This is a highly cross-functional role that will partner closely with Operations, Finance, People, Clinical, Revenue Cycle, and external vendors to ensure scalable and secure technology infrastructure across the organization.

Requirements

5–7+ years of IT management or infrastructure experience.
Prior experience managing third-party MSP relationships and outsourced IT environments.
Experience supporting multi-site operations and/or rapid growth environments.
Strong project management and organizational skills with the ability to manage multiple concurrent center launches.
Working knowledge of HIPAA, healthcare IT security, cybersecurity best practices, and compliance frameworks.
Ability to operate independently in a lean, high-growth environment with minimal internal IT headcount.
Strong communication skills and ability to partner cross-functionally with operational and executive leadership.

Nice To Haves

Background working in Healthcare.
Experience supporting ambulatory care, infusion, physician practice, or multi-site healthcare operations.
Familiarity with identity/access management, endpoint management, and cloud-based IT environments.
Familiarity with Rippling or similar HRIS/IT management platforms.

Responsibilities

Manage and oversee the company’s outsourced MSP relationship, including performance, prioritization, escalations, and strategic initiatives.
Lead IT readiness and deployment for new infusion center openings, including project timelines, vendor coordination, infrastructure setup, and go-live support.
Own enterprise IT operational processes managed through Rippling and other internal systems.
Develop scalable IT workflows and standards to support rapid multi-state growth.
Ensure compliance with HIPAA, cybersecurity, patient safety, and healthcare IT security standards.
Serve as the primary point of accountability for IT security, access management, endpoint management, and incident response coordination.
Maintain documentation, policies, and controls related to IT governance and security.
Assist with due diligence and integration activities related to acquisitions and new market expansion.