IT DIRECTOR

CITY OF MILTON•Milton, FL

9h•$91,184 - $109,824•Onsite

About The Position

The IT Director provides vision and leadership for the development and implementation of information technology initiatives, and the ongoing technology needs of the City of Milton. The position directs the planning, implementation, operation, and management of enterprise information technology systems in support of City operations, with the goal of improving cost effectiveness, service quality, operational efficiency, security, and organizational performance. The IT Director is responsible for all aspects of the City’s information technology systems and resources and serves as a member of the City’s leadership team.

Requirements

Minimum of five (5) years of progressively responsible professional experience in information technology, including direct or participatory management experience in areas related to the duties and responsibilities of the position.
Experience should demonstrate progressively increasing responsibility in information technology operations, strategic planning, systems management, infrastructure, enterprise applications, project management, budgeting, cybersecurity, vendor management, or related areas.
An equivalent combination of education, training, and directly related professional experience sufficient to successfully perform the essential duties of the position may be considered.
Valid State of Florida driver’s license.
Must be able to obtain and maintain Level 4 Criminal Justice Information System (CJIS) Security & Awareness Training certification.
Must obtain and maintain any additional certifications, licenses, or security clearances required by law, regulation, City policy, or the operational responsibilities of the position.
The employee regularly lifts and/or moves up to 10 pounds and occasionally lifts and/or moves up to 20 pounds.
The position requires travel to City departments, facilities, and other City locations throughout the workday.
The employee must be able to access the IT control room and other areas containing City technology infrastructure and equipment.

Nice To Haves

Master’s degree in one of the above disciplines or a closely related field is desirable.

Responsibilities

Participates in strategic and operational governance processes as a member of the City’s senior leadership team and ensures departmental goals and objectives align with the City’s vision, mission, and values.
Leads strategic and operational information technology planning to achieve organizational goals by fostering innovation, prioritizing IT initiatives, and coordinating the evaluation, deployment, management, and support of current and future technology systems.
Develop and maintain an IT organizational structure that effectively supports the operational needs of the City.
Establishes departmental goals, objectives, priorities, policies, standards, and operating procedures.
Identifies opportunities for appropriate and cost-effective investment in IT systems and resources, including staffing, sourcing, purchasing, contracting, and in-house development.
Assesses and communicates risks associated with IT investments, systems, infrastructure, cybersecurity, and operational continuity.
Develops, tracks, manages, and controls the Information Technology Department’s annual operating and capital budgets.
Develop business case justifications and cost-benefit analyses for IT expenditures, projects, contracts, and initiatives.
Directs the development, maintenance, testing, and execution of enterprise-wide disaster recovery and business continuity plans.
Assesses the effectiveness of the City’s IT operations and makes recommendations for improvement, modernization, restructuring, or re-engineering.
Coordinates and facilitates consultation with City departments and stakeholders to define operational, business, and system requirements for technology implementations.
Approves, prioritizes, coordinates, and oversees IT projects and the IT project portfolio, including the selection, acquisition, development, implementation, and installation of major information systems.
Reviews hardware, software, service, licensing, acquisition, and maintenance contracts and pursues opportunities for master agreements, standardization, and economies of scale.
Defines and communicates Citywide plans, policies, procedures, and standards for the acquisition, implementation, security, use, and operation of information technology systems.
Ensures continuous and reliable delivery of IT services through oversight of service levels, system availability, vendor performance, and IT system performance.
Ensures IT system operations comply with applicable laws, regulations, ordinances, policies, security requirements, and industry standards.
Establishes appropriate lines of control, access, accountability, and oversight for current and proposed information systems.
Maintains current knowledge of trends, emerging technologies, cybersecurity issues, industry practices, and technology costs and advises City leadership regarding operational and financial impacts.
Promotes and manages strategic relationships between internal IT resources and external entities, including governmental agencies, vendors, contractors, consultants, and partner organizations.
Directs and supervises the recruitment, development, performance, retention, and organization of IT staff in accordance with City policies and approved budgetary objectives.
Ensures the welfare and safety of employees and protects the City’s interests by maintaining a safe and secure working environment.
Provides strategic technology guidance and recommendations to the City Manager, City leadership, department heads, and other City stakeholders.
Represents the City and the Information Technology Department in meetings with governmental agencies, vendors, contractors, consultants, and partner organizations.
Maintains awareness of emerging technologies, cybersecurity threats, market conditions, and technology pricing that may affect City operations.
Responds to technology emergencies, system outages, cybersecurity incidents, disaster recovery events, and other critical operational needs as required.
Travels to City departments, facilities, and other locations as necessary to oversee IT operations, projects, systems, and services.
Performs other related duties and special assignments as directed by the City Manager.

Benefits

100% employer-paid health insurance for employee-only coverage and 60% employer-paid health coverage for eligible dependents.
$25,000 in employer-paid life insurance.
Additional affordable voluntary benefits are available, including supplemental life insurance, dental, vision, accident, cancer, and AD&D coverage.
Employees enrolled in Florida Blue also have access to additional wellness benefits such as discounted gym memberships, health and fitness programs, preventive care incentives, and other member discounts offered through the insurance provider.
The City participates in the General Employees’ Pension Plan (mandatory 10% employee contribution), which provides a 10-year vesting period, full retirement eligibility at 25 years of service or at age 65.
Optional 457(b) retirement investment plan.
Optional 457(b) plan with an employer match of up to 7 percent.
Accrued paid vacation, sick leave, and holiday time.
Observe the City’s paid holidays, which include: New Year’s Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veterans Day, Thanksgiving Day & the day after Thanksgiving, Christmas Eve, Christmas Day.
One personal day.
Full-time employees are also eligible for overtime pay or compensatory time in accordance with City policy.
Eligibility to annual merit increase (1-3%) in addition to annual Cost of Living Adjustments.
Employees also have access to the City’s Employee Assistance Program, which provides confidential 24/7 counseling availability, short-term mental health support, legal and financial services, resource referrals, and crisis assistance.
The City provides up to three free sessions per year with a local licensed therapist with specialties suited to the employee’s needs.
Job-specific allowances such as the safety boot allowance-up to $200 annually.
Up to 100% tuition reimbursement for approved coursework in accordance with City policy.
Job-specific certifications and training.