IT Director

Kidango • Fremont, CA

6h

About The Position

The IT Director is responsible for leading the organization's IT strategy and operations, ensuring that technology systems, infrastructure, and processes align with Kidango’s mission. This leadership role will manage all technology initiatives, including IT infrastructure, cybersecurity, software solutions, and support services. Under the direction of the Vice President of Impact, the IT Director will oversee the IT department, collaborate with cross-functional teams, and ensure that technology investments support Kidango’s goals, maximize operational efficiency, and enhance program delivery.

Requirements

• Bachelor’s degree in IT, Computer Science, Business Administration, or a related field
• Minimum 5 years of experience in IT leadership roles, with a minimum of 3 years in a senior or director-level position.
• Proven experience in managing complex IT systems, infrastructure, and teams, ideally within nonprofit organizations or educational settings.
• Strong experience with managing cloud-based technologies, cybersecurity strategies, and enterprise software solutions.
• Extensive knowledge of network architecture, IT security protocols, server, and cloud management (e.g., AWS, Microsoft Azure).
• Experience with data privacy regulations (e.g., FERPA, GDPR) and implementing compliance initiatives.
• Knowledge of IT project management methodologies and frameworks, such as Agile or ITIL.
• Must pass a health screening and TB test
• Must pass background fingerprint clearance
• Valid Driver License
• Must be 18 years or older
• The ability to lift up to 30lbs may be needed during some job duties
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions

Nice To Haves

• Master’s degree is a plus.
• Familiarity with learning management systems (LMS), customer relationship management (CRM) platforms, and data analytics tools.
• Certifications such as ITIL, PMP, or CISSP preferred.
• Experience with educational technology tools, including virtual classrooms, e-learning platforms, and student management systems preferred.
• Familiarity with nonprofit financial management and grant or government funded projects preferred.

Responsibilities

• Co-develop and implement IT strategy, ensuring technology initiatives align with Kidango’s mission and goals; set priorities and drive key IT initiatives.
• Lead and manage the IT team, ensuring the team is well trained, prepared, and engaged to deliver programs and services that meet Kidango’s technological needs.
• Manage the IT department budget, ensuring cost-effective management of resources, including hardware, software, services, and personnel.
• Oversee design, implementation, and maintenance of Kidango’s IT infrastructure, including network, servers, data storage, cloud services, and security protocols.
• Ensure reliability, scalability, and security of technology systems, supporting daily operations and long-term growth.
• Lead integration and management of software platforms, including identity management and communication tools.
• Lead efforts to secure IT infrastructure and data; ensure compliance with industry standards and regulatory requirements for data privacy (e.g., HIPAA, FERPA).
• Implement and oversee cybersecurity measures, including firewalls, encryption, antivirus solutions, and incident response protocols.
• Establish and maintain IT governance frameworks to ensure secure access, protection, retention, and efficient management of data, resources, risk, and compliance.
• Make recommendations for technology investments that support both current needs and future growth, balancing innovation with budget constraints.
• Lead IT projects, ensuring successful execution of system upgrades, migrations, and new technology implementations with minimal disruption to operations.
• Ensure technology solutions are deployed on time, meet functional requirements, adhering to policies and procedures.
• Ensure effective and timely support for staff and end-users, providing guidance on best practices and troubleshooting for technology systems.
• Drive adoption of new technologies that enhance learning experiences, improve program delivery, and increase overall operational efficiency.
• Build and maintain relationships with stakeholders, partners, and vendors to support Kidango’s technology needs.
• Perform other duties as assigned.

Benefits

• An opportunity to improve real lives, solve hard problems, and change the world
• Friendly, supportive, and adventurous environment with a team of engaged colleagues
• A comprehensive, industry-leading benefits package
• Opportunities to connect with and learn from colleagues and partners around the world
• Drug-Free Workplace
• We believe every employee has the right to work in an environment that is free from all forms of unlawful discrimination.
• A diverse and inclusive workplace where we learn from each other is an integral part of Kidango’s culture.
• We actively welcome people of different backgrounds, experiences, abilities and perspectives.
• We are an equal opportunity employer and a great place to work. Join us and help us achieve our mission!

What This Job Offers

• Job Type: Full-time
• Career Level: Director