IT Director

The Pipeline Group, LLC • San Jose, CA

24d • Remote

About The Position

The Director of IT will lead the strategy, architecture, security posture, and operational
management of The Pipeline Group’s global IT infrastructure.

This role will oversee enterprise systems, security, device management, vendor
relationships, and compliance initiatives. The Director of IT will be responsible for
implementing and maintaining secure, scalable systems that support TPG’s remote-first
workforce while ensuring the company achieves and maintains SOC 1 Type 1 readiness and progresses toward SOC 2 Type 2 certification.

The ideal candidate combines technical leadership, cybersecurity expertise, compliance
knowledge, and vendor management experience.

Requirements

• 8+ years of experience in IT leadership roles
• Experience managing IT infrastructure for distributed or remote-first organizations
• Hands-on experience implementing endpoint security, IAM, and enterprise security platforms
• Experience preparing organizations for SOC 1 and SOC 2 compliance
• Strong experience managing IT vendors and security providers
• Knowledge of endpoint detection and response (EDR), zero-trust architecture, and identity security
• Experience managing device fleets and endpoint management systems
• Strong understanding of cybersecurity frameworks and best practices

Nice To Haves

• Experience deploying AuthID, Island Enterprise Browser, or Carbon Black
• Experience working with compliance auditors or managed security providers
• Experience in SaaS, technology, or data-driven companies
• Experience supporting remote global teams

Responsibilities

• Own and manage the company’s global IT infrastructure supporting a distributed workforce.
• Oversee provisioning, management, and lifecycle of company hardware including laptops and endpoint devices.
• Implement and maintain endpoint security, monitoring, and device management solutions.
• Ensure secure, reliable access to corporate systems and applications across the organization.
• Lead security initiatives and ensure adherence to industry security standards and best practices.
• Prepare the organization for SOC 1 Type 1 certification and SOC 2 Type 2 readiness.
• Work with external compliance and audit vendors to document processes, implement controls, and pass audits.
• Establish and maintain internal security policies, procedures, and controls.
• Monitor systems for vulnerabilities and implement remediation plans.
• Lead the implementation and management of key enterprise security platforms including: AuthID – Biometric identity verification for secure authentication Island Enterprise Browser – Secure enterprise browsing environment VMware Carbon Black – Endpoint detection and response (EDR)
• Deployment and configuration across the organization
• Policy management and enforcement
• Monitoring and incident response
• Integration with existing systems
• Manage relationships with technology vendors for hardware, software, security platforms, and IT services.
• Evaluate and select new technology partners as needed.
• Negotiate contracts, pricing, and service agreements.
• Ensure vendors meet security and compliance standards.
• Develop a long-term IT strategy aligned with TPG’s growth and global workforce model.
• Evaluate new technologies that improve security, productivity, and operational efficiency.
• Standardize IT processes, tools, and support systems across the organization.
• Implement strong authentication and access controls across all systems.
• Manage role-based access controls and least-privilege access models.
• Ensure proper onboarding and offboarding procedures for system access.
• Establish and maintain an incident response framework.
• Investigate and respond to security incidents.
• Conduct risk assessments and implement mitigation strategies.

Benefits

• Permanent Remote Work Model – No commuting. Work from wherever you’re most productive.
• Competitive Compensation DOE.
• Mental Health Support – 3 Paid Mental Health Days per year
• Community Impact – 1 Paid Volunteer Day per year.
• Unlimited PTO – Take the time you need (after 90 days).
• Company Provided Home Office Equipment – Laptop, desk, chair, etc.

What This Job Offers

• Career Level: Director
• Education Level: No Education Listed
• Number of Employees: 101-250 employees