IT Desktop Technician

CGI•Sacramento, CA

1d•Onsite

About The Position

Be part of a growing team in one of the largest technology and business services firms in the world. If you are a highly motivated, energetic, customer focused, and forward-thinking team player then we have an opportunity for you in our Office Support Services operation.

Requirements

Minimum education: High School diploma
Must be able to work independently with no on site supervision
Must be a self-starter, who stays abreast of the latest technology, and has a passion for IT and providing great customer experience
Above average presentation, written and verbal communication skills.
Must provide collaborative and consultative guidance for innovations and initiatives.
Credentials should present several years of end user support experience, as well as high level technical experience/understanding of: Intune / Autopilot, Active Directory, general Systems Management, Networking, MAC, end user hardware devices (smartphones, laptops/desktops, tablets, etc.) as well as Microsoft operating systems platforms.
Must be willing and proactive in supporting Client Security, Computer Usage and Business Policies
Five years of experience in Microsoft Operating Systems to Windows 10, and End User Devices Hardware.
Minimum of 3 years of experience in Intel and Mac/Apple hardware, Intune, Android and iOS Operating Systems, Network connectivity and concepts
Needs ability to coordinate multiple Vendor Relationships

Nice To Haves

Intune / Autopilot
general Systems Management
Networking
MAC
end user hardware devices (smartphones, laptops/desktops, tablets, etc.)
Microsoft operating systems platforms
Intel and Mac/Apple hardware
Intune
Android and iOS Operating Systems
Network connectivity and concepts

Responsibilities

Manage the office support services environment for all end user hardware, software and connectivity, conference room A/V, print services, as well as project work.
New hire and termination processing
Be innovative, offer transformative concepts, lead upgrades and initiatives.
Provide timely reporting on all aspects of the environment, and to provide Queue Management, Smart Hands support, and Asset Coordination services at site.