IT Desktop Technician I, Full Time, First Shift

UC HealthCincinnati, OH
Onsite

About The Position

The IT Desktop Technician is a very hands-on member of the infrastructure team responsible for PC desktop/laptop configuration and maintenance, mobile devices, printers, peripheral devices, and application support including Windows operating systems, software, and other applications. This is an internal customer-facing role, and requires excellent prioritization, responsiveness, and customer service along with excellent verbal/written communication skills.

Requirements

  • Excellent prioritization skills
  • Responsiveness
  • Customer service skills
  • Excellent verbal/written communication skills

Responsibilities

  • PC desktop/laptop configuration and maintenance
  • Mobile device support
  • Printer support
  • Peripheral device support
  • Application support including Windows operating systems, software, and other applications
  • Internal customer support
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