IT Desktop Support - Temp to Hire
About The Position
The Union Health Center (UHC) is seeking a Full-Time Entry Level IT Desktop Support professional for a Temp to Hire position. UHC is an innovative primary and multi-specialty center providing well-coordinated and accessible healthcare to New Yorkers for over one hundred years. Founded by the International Ladies' Garment Workers' Union (ILGWU) and the Amalgamated Clothing Workers of America (ACWA), UHC was established to provide affordable and comprehensive healthcare to union members and their families. It has been recognized by the National Committee for Quality Assurance (NCQA) as a Patient Centered Medical Home since 2009 and operates on a team-based model integrating health coaches. UHC maintains Primary Care PCMH recognition and is certified as an Article 28 facility. The IT Support specialist will provide technical support to UHC staff as directed by the CIO.
Requirements
- One year of previous IT experience or a related degree or a combination of the above
- Strong interpersonal, oral, written communication and collaborative skills.
- Strong computer skills.
- Ability to maintain confidentiality and act with discretion.
- Technical certifications: A+, Network +, etc.
Responsibilities
- Troubleshoot and resolve technical issues logged by UHC staff.
- Troubleshoot and resolve iPhone, Android, and Windows OS configuration, installation, and support.
- PC support and installation.
- Network device installation and support.
- Microsoft Office 365 administration.
- Remote Monitoring and Management of computing devices.
- Manage Wi-Fi Systems and Devices.
- Create and maintain AD user accounts.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
