IT Depot Technician

Compucom • Las Vegas, NV

4d • Onsite

About The Position

CompucomStaffing is seeking an IT Depot Technician to work onsite in Las Vegas, Nevada. The technician will support end-to-end device lifecycle and depot fulfillment operations, including receiving, staging, imaging, configuration, building, wiping, repairing, deployment, shipping and returns, inventory and CMDB updates, IMACD, pallet preparation, ITSM documentation, and safe equipment handling. The role involves following client standard operating procedures and coordinating with the client and third parties. W2 employment only; Corp-to-Corp arrangements are not accepted. Candidates must be authorized to work in the United States without current or future employer sponsorship. Selected candidates must participate in live, on-camera video interviews; interviews may be recorded where permitted by law.

Requirements

• At least 3 years of experience is preferred in Level 2 deskside, depot, staging, configuration, or IT asset and fulfillment operations.
• Hands-on endpoint imaging experience.
• Configuration, repair, and troubleshooting experience.
• Inventory and asset-control experience, with disciplined shipping and receiving practices.
• Ability to reliably follow documented procedures and maintain accurate ITSM and CMDB updates.
• Authorization to work in the United States without current or future employer sponsorship.
• Participation in required live, on-camera video interviews and consent to applicable recording requirements.

Nice To Haves

• Experience in Level 2 deskside, depot, staging, configuration, or IT asset and fulfillment operations.

Responsibilities

• Receive and organize equipment.
• Capture asset and serial-number information.
• Image, configure, build, wipe, and refresh devices.
• Fulfill end-user, store, and point-of-sale requests.
• Prepare shipments and pallets.
• Process returns and reclamations.
• Maintain inventory, CMDB, and ITSM records.
• Follow client standard operating procedures.
• Coordinate with the client and third parties.
• Handle equipment safely.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• AD&D insurance
• Disability plans
• Employee Assistance Program
• Paid holidays (up to 6 days annually)
• Paid time off (minimum of 10 days annually)
• Paid parental leave (minimum of 10 days annually)
• 401(k)
• FSA/HSA pre-tax benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed