D207 - Information Technology - IT Data Operations Technician

River Edge Behavioral Health • Milledgeville, GA

23d • Hybrid

About The Position

River Edge Behavioral Health in Macon, GA, is seeking an IT Data Operations Technician to provide first-level IT support to CCBHC team members. This role involves setting up computing devices, installing and configuring hardware and software, troubleshooting technical issues, responding to support requests, and training staff on computer systems. The position requires occasional travel and the ability to perform other assigned duties. River Edge is a leading resource for mental health, substance use disorder treatments, and supports for individuals with intellectual and developmental disabilities, serving over 10,000 Georgians with outpatient services in Macon, Monroe County, and Baldwin County.

Requirements

• At least a high school diploma/GED equivalent.
• Intermediate to advanced Office 365 knowledge.
• Intermediate to Advanced PC troubleshooting.
• Basic networking knowledge.
• Must be 21 years of age.
• 1+ year(s) of experience working in IT/Data Analyst.
• Good organizational skills.
• Able to communicate well both verbally and written.
• Positive energy person, good communicator.
• Can handle and protect confidential information.
• Valid driver's license with reliable transportation.
• Acceptable driving record.
• All applicants must pass a satisfactory background clearance and pre-employment drug test.
• Provide 2 Professional references (Former employers only, no family members).

Nice To Haves

• Associates degree preferred.

Responsibilities

• Provide first-level IT support to CCBHC team members.
• Set up laptops and other computing devices.
• Install and configure hardware and software.
• Troubleshoot technical issues.
• Respond to support requests.
• Train staff on the effective use of computer systems.
• Perform other duties as assigned.
• Occasional travel may be required.

Benefits

• Health benefits
• Dental benefits
• Vision benefits
• Paid vacation
• Retirement plans
• Flexible spending accounts
• Short and long-term disability coverage
• 11 Paid holidays
• Voluntary Life Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED