IT Data Analytics Manager (9811)

Lutheran Services Florida • Tampa, FL

14h • Onsite

About The Position

Lutheran Services Florida (LSF) is seeking a talented IT Data & Analytics Manager to lead business intelligence, reporting, data quality, and responsible AI activities. This role involves supervising analytics staff, establishing priorities and standards, reviewing deliverables, and ensuring the creation of reliable, secure, and useful data products. The position partners with organizational leaders and business units to translate operational needs into sustainable dashboards, reporting, and actionable insights within a Microsoft-centered environment.

Requirements

• Associate’s degree in related technology is required.
• Five or more years of progressively responsible BI, analytics, reporting, systems, database, or data governance experience required.
• Hands-on experience with Power BI, DAX, Power Query, semantic models, SQL Server, relational databases, ETL or ELT, validation, and report lifecycle management.
• Experience supporting executive, operational, compliance, finance, HR, funder, or program reporting in a complex organization.
• Must demonstrate sensitivity to our service population’s cultural and socioeconomic characteristics and needs.

Nice To Haves

• A Bachelor's degree in data, analytics, statistics, engineering, public administration, or business field is preferred.
• Microsoft data, analytics, governance, AI, project management, ITIL, cybersecurity, or leadership certifications are preferred.
• Two or more years of lead, supervisory, mentoring, project leadership, or work-coordination experience is preferred.
• Experience with Microsoft 365, SharePoint, Teams, Power Platform, Fabric or Azure data services, development tools, or similar platforms is preferred.
• Nonprofit, human services, healthcare, government-funded, social services, or regulated-data experience is preferred.
• People leadership, coaching, prioritization, accountability, and team development.
• Power BI, DAX, Power Query, SQL, data modeling, visualization, ETL or ELT, validation, and troubleshooting.
• Data governance, quality, definitions, documentation, lineage, ownership, security, privacy, and secure access.
• Responsible AI use-case evaluation, output validation, risk awareness, transparency, safeguards, and human review.
• Requirements gathering, stakeholder facilitation, executive communication, training, and business translation.
• Project delivery, change management, critical thinking, organization, judgment, accuracy, responsiveness, and follow-through.

Responsibilities

• Supervise, coach, prioritize, and coordinate BI, data, analytics, and reporting staff and assignments.
• Manage intake, requirements, delivery, status communication, and quality review for analytics requests.
• Lead development, testing, publishing, security, maintenance, and lifecycle management of Power BI reports, dashboards, semantic models, datasets, and KPIs.
• Provide technical oversight for SQL, DAX, Power Query, data modeling, extracts, validation, performance, and troubleshooting.
• Maintain data governance standards for definitions, ownership, lineage, business rules, documentation, access, and change control.
• Oversee data profiling, reconciliation, exception tracking, and remediation to improve accuracy, completeness, consistency, and trust.
• Apply privacy, least-privilege access, secure sharing, and organizational data-use requirements with security, compliance, and data owners.
• Evaluate responsible AI and automation opportunities; validate outputs, risks, safeguards, disclosure, and human oversight.
• Lead stakeholder sessions, demonstrations, testing, training, adoption, implementation support, and post-release improvement.
• Prepare executive summaries, user guidance, data dictionaries, procedures, release notes, and explanations of metrics and limitations.
• Coordinate analytics projects, risks, releases, incidents, refresh failures, access issues, and continuous improvement.
• Perform other related duties supporting LSF technology, governance, analytics, and mission priorities.

Benefits

• Medical, Dental and Vision
• Telehealth (24/7 online access to Doctors)
• Employee Assistance Program (EAP)
• Employer paid life insurance (1X salary)
• 13 paid holidays + 1 floating holiday
• Generous PTO policy (starting at 16 working days a year)
• 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree