IT Cybersecurity Manager

Piedmont HealthCare PA•Statesville, NC

About The Position

The IT Cybersecurity Manager promotes an innovative, forward-thinking culture and develops, implements, and monitors a comprehensive enterprise cybersecurity program. The role leads a multidisciplinary cybersecurity team responsible for incident response, monitoring, threat assessment and mitigation, and the design and implementation of cybersecurity systems architecture. As part of the IT Management team, the manager helps develop and implement Piedmont HealthCare’s overall IT strategy. The manager develops cybersecurity budgets, supports complex systems and applications, participates in planning and business-requirement efforts, communicates security events, and integrates security solutions across applications and platforms. The role also leads or directs cybersecurity testing, reviews security reports and systems, coordinates troubleshooting and changes, ensures security requirements are followed, and maintains solution documentation. The position provides technical guidance and coaching to cybersecurity team members and assists the CIO with the IT department budget.

Requirements

Bachelor’s degree in Computer Science, Information Technology, Computer Business Systems, or a healthcare-related field with a significant technical component; significant and relevant work experience and/or technical certification may substitute for education on a year-for-year basis.
At least 8 years of relevant experience deploying and/or administering cybersecurity solutions.
Strong knowledge of and experience with multiple enterprise security solutions, including SIEM, email gateways, firewalls, multifactor authentication, IDS, and IPS.
Good working knowledge of HIPAA Privacy and Security Rules.
Excellent customer service skills.
Ability to work independently and as part of a team.
Good written and verbal communication skills.
Good project management skills.
Ability to build relationships and trust with internal customers.

Nice To Haves

Experience deploying and/or administering cybersecurity solutions in a clinical setting, preferably in a large ambulatory physician practice.
Relevant technical certifications.
Experience supervising technical staff.

Responsibilities

Develop and propose the cybersecurity budget based on current and projected needs for personnel, security solutions, and managed services.
Support multiple medium- to high-complexity systems and applications, ensuring control, integrity, security, and accessibility.
Participate in short- and long-term planning with stakeholders and IT groups, and in business-requirement meetings as needed.
Communicate events to stakeholders, IT teams, and Piedmont HealthCare leadership.
Integrate solutions with other applications and platforms based on engineering requirements.
Develop alerts and monitoring techniques based on engineering requirements.
Coordinate changes across multiple systems.
Forecast utilization patterns and identify modifications and upgrades.
Review security reports.
Lead or provide technical direction for planning, designing, and executing cybersecurity testing.
Periodically conduct system reviews with users and vendors.
Coordinate problem resolution across functional areas and provide subject-matter expertise in diagnosing and resolving problems.
Report security issues when appropriate and gather required information.
Recommend security improvements and participate in investigations as needed.
Ensure adherence to security requirements.
Assist in developing documentation for new cybersecurity solutions and ensure documentation is maintained.
Communicate, consult, and coordinate across stakeholder groups as needed.
Respond to and manage tickets assigned through the trouble-ticketing/request system.
Provide technical guidance, coaching, and mentoring to cybersecurity team members.
Provide input to performance management of cybersecurity team members.
Assist the CIO in developing and maintaining the IT department budget.
Perform other duties and responsibilities as assigned.