IT Cybersecurity Analyst

City of High Point•High Point, NC
•$76,191 - $103,409•Onsite

About The Position

At the City of High Point, we celebrate the creator in everyone. Building on our rich cultural history steeped in industrialism and innovation, our employees seek not only to transform themselves, but the world around us. We are collaborators, we are makers, we are visionaries. We invite you to explore the many opportunities to serve our community, by sharing your talents, skills, and expertise. You'll join a diverse team of over 1300 individuals dedicated not just to making a career, but a difference; because what we create in High Point, changes the world! Our Core Values: Stewardship: We manage the city’s resources responsibly and make decisions that sustain High Point’s future. In other words, we take care of what we have today to build what we’ll need tomorrow Welcoming: We create a friendly, open environment where residents, partners, and visitors feel valued and embraced. We want everyone who connects with High Point to feel welcomed, like they belong here. Integrity: We act with honesty, transparency, and ethical responsibility in everything we do. That means doing what’s right – even when no one’s watching. This is how we earn our community’s trust. Productivity: We stay focused on results, fostering creativity, innovation, and outside-the-box thinking. We don’t just get things done – we find smarter, better ways to do them.

Requirements

  • Minimum of three years of experience as an IT analyst or in information security.
  • Demonstrated experience with Linux, Unix, and Windows operating systems.
  • Knowledge of TCP/IP networks, routing protocols, routers, switches, hubs, and virtual machine servers.
  • Proficiency in network troubleshooting, firewall management, IDS/IPS, VPN, and SIEM technologies.
  • Familiarity with cybersecurity threat analysis and intrusion detection principles.
  • Working knowledge of shell scripting languages.
  • Understanding of information security principles, industry best practices, and relevant security regulations (e.g., CJIS, PCI).
  • Ability to clearly communicate technical information to non-technical audiences.
  • Ability to effectively troubleshoot complex network and computing problems.
  • Strong written and oral communication skills.
  • Ability to maintain effective professional relationships with management, employees, vendors, and the public.
  • Availability to work flexible schedules, including nights and weekends.
  • Possession of a valid North Carolina Driver’s License.

Responsibilities

  • Conduct regular monitoring and analysis of network traffic for cybersecurity threats.
  • Identify security anomalies and assess security controls for weaknesses.
  • Mitigate and contain detected malicious activities to minimize damage.
  • Investigate and resolve cybersecurity incidents or escalate as necessary.
  • Stay informed on emerging cybersecurity threats, vulnerabilities, and industry trends.
  • Conduct vulnerability assessments and lead remediation processes.
  • Address compliance issues and remediate non-compliant devices.
  • Maintain and update incident response playbooks based on lessons learned.
  • Continuously enhance detection, investigation, and response capabilities.
  • Support City departments' regulatory and compliance requirements.
  • Communicate effectively with City departments, IT personnel, and technical vendors.
  • Assist in developing cybersecurity awareness programs.
  • Evaluate changes to network security architecture.
  • Develop and maintain information security policies and procedures.

Benefits

  • A guaranteed life-long monthly pension, once vested after 5 years of service
  • 401K and 457B Retirement Plans
  • PTO earned within first year
  • 13 Paid Holidays per year
  • Tuition Reimbursement Plan
  • Competitive medical, dental, and vision plans effective day one
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