IT Coordinator

Rockbridge Area Community Services•Lexington, VA

12h•Hybrid

About The Position

The IT Coordinator is responsible for ensuring that the agency's information technology infrastructure is secure, functional, reliable, and sufficient to meet operational needs. The position serves as the primary administrator for agency networks, systems, software, applications, and programs and supervises assigned IT staff, contracted IT vendors, consultants, and service providers. The IT Coordinator ensures RACS staff have the technology resources needed to perform their duties by coordinating equipment procurement, inventory, assignment, maintenance, repair, and replacement; maintaining technology asset records; and responding to helpdesk requests involving equipment, software, networks, and systems. The position serves as the agency HIPAA Security Officer and collaborates with the Privacy Officer, staff, contractors, and vendors to maintain compliance with applicable security and privacy requirements. In this role, the IT Coordinator develops security policies, procedures, guidance, and training; coordinates assessments, audits, scans, and testing; monitors emerging threats; supports risk mitigation; and recommends actions related to technology needs, security concerns, equipment replacement, and vendor performance.

Requirements

Bachelor's degree in a computer science or related field.
5 years of professional information technology experience.
HIPAA Security Officer responsibilities.
Experience with network, systems, software, applications, and programs administration.
Experience with equipment procurement, inventory, assignment, maintenance, repair, and replacement.
Experience maintaining technology asset records.
Experience responding to helpdesk requests.
Experience developing security policies, procedures, guidance, and training.
Experience coordinating assessments, audits, scans, and testing.
Experience monitoring emerging threats.
Experience supporting risk mitigation.

Nice To Haves

Healthcare or government experience is preferred.
Supervisory and project management experience, preferred.
A combination of relevant professional certifications and information technology experience may be considered in lieu of the degree requirements.

Responsibilities

Ensuring that the agency's information technology infrastructure is secure, functional, reliable, and sufficient to meet operational needs.
Serving as the primary administrator for agency networks, systems, software, applications, and programs.
Supervising assigned IT staff, contracted IT vendors, consultants, and service providers.
Coordinating equipment procurement, inventory, assignment, maintenance, repair, and replacement.
Maintaining technology asset records.
Responding to helpdesk requests involving equipment, software, networks, and systems.
Serving as the agency HIPAA Security Officer.
Collaborating with the Privacy Officer, staff, contractors, and vendors to maintain compliance with applicable security and privacy requirements.
Developing security policies, procedures, guidance, and training.
Coordinating assessments, audits, scans, and testing.
Monitoring emerging threats.
Supporting risk mitigation.
Recommending actions related to technology needs, security concerns, equipment replacement, and vendor performance.