IT Coordinator

Planned Parenthood of Orange and San Bernardino Counties•Anaheim, CA

8d•Onsite

About The Position

Planned Parenthood of Orange and San Bernardino Counties has a full-time opportunity for a IT Coordinator in Anaheim, CA. Provides IT department services by implementing administrative systems, procedures, and policies; monitoring administrative projects, hardware and software purchasing, as well as inventory and asset management. May sometimes assist team in answering help desk calls and creating trouble tickets.

Requirements

Minimum Education: High School Diploma or GED. Associate degree (preferred) or certification in information technology, computer systems, or related field and /or combination of experience.
Minimum 1-year relevant experience working in IT required.
Excellent command of the English language - both written and verbal.
Customer service and detail oriented.
Good time-management skills, ability to work independently on multiple projects simultaneously.
Knowledge of Microsoft Word/Excel software required.
Must be able to work full time 8:00 AM – 5:00 PM, Monday thru Friday.
Strong commitment to quality healthcare and excellent customer service is required.
Must thrive in a fast paced, rigorous environment with changing priorities.
Ability to meet deadlines and work under pressure.
Must demonstrate high level computer skills including; Microsoft Word, Excel and Outlook.
Electronic medical records experience may also be required.
This position requires travel to other sites and locations; if using a personal vehicle to meet this requirement, a valid CA driver’s license and current auto insurance in compliance with the minimum requirements of CA vehicle code are required.

Nice To Haves

Associate degree (preferred) or certification in information technology, computer systems, or related field and /or combination of experience.

Responsibilities

Maintains administrative workflow by studying methods; implementing; developing reporting procedures.
Coordinates efforts of IT resources as they apply to organizational projects and initiatives.
Acts as IT Liaison, maintains rapport with customers, managers, and employees by arranging continuing contacts; researching and developing new services and methods; and working with project management team where appropriate.
Creates and revises systems and procedures by analyzing operating practices, studying the utilization of microcomputer and software technologies, evaluating personnel and technological requirements, and implementing changes.
Owns and maintains IT asset management program from procurement to disposal.
Provide administrative support to IT Staff.
Responsible for operational efficiencies in administrative functions within IT, viz. invoices, vendor management, and communication.
Helps in researching, developing, writing, and updating IT administrative policies, procedures, methods, and guidelines; communicating developments to management.
Resolves administrative problems by analyzing information and identifying and communicating solutions.
Maintains continuity of work operations by documenting and communicating needed actions to management, discovering irregularities, and determining continuing needs.
Completes administrative initiatives by identifying and implementing new technology and resources, redesigning systems, and recommending the re-deployment of designated resources.
Assist in configuring hardware and software, setting up peripherals such as printers, repairing equipment, and providing daily support for computer network users.
Assist in answering calls and e-mails regarding the computer network or communication systems.
Tracking inventory.
Assist in evaluating new technologies.
Developing contingency plans in case of network failure.
Acquisitions (new property set up).
Keeping track of Support Renewals for all IT products and services.
Following up with the purchasing department regarding ongoing software and product purchases.
Other duties as assigned.