LEW IT Coordinator
About The Position
The Information Technology Coordinator is responsible for the installation, operation, and maintenance of computer and thin client systems, as well as other technologies such as phone and radio communication systems. This role configures hardware and software, sets up peripherals, maintains and repairs equipment, and facilitates configuration changes and patching of software. The IT Coordinator installs software and hardware, ensures upgrades are performed on schedule, and conducts setup and installation of multifunction devices and audio visual equipment including CCTV and projectors. This position diagnoses and troubleshoots hardware and thin client technical problems, identifies and prioritizes projects and issues, and provides daily support for computer network users. Responsibilities include resolving issues over telephone and in person, training users on desktop applications, creating network and user accounts, writing reports, evaluating new technologies, and tracking inventory. The IT Coordinator also assists in organizing, tagging, and cataloguing digital assets.
Requirements
- Good verbal and written communication skills to communicate with others.
- Proficient skills in time management and interpersonal communications.
- Organizational skills.
- Substantial experience with PC-based application software.
- Ability to read, write, and speak English.
- Troubleshooting skills.
- Excellent customer service skills
- Knowledge of government and industrial regulations (PSM, OSHA, and USDA)
- Ability to perform intermediate mathematical calculations.
- Apple iPad/iPod configuration and setup knowledge
- Associates degree in information or computer technology.
- Two years of relevant experience may be considered in lieu of experience.
- Experience with Windows 7, 8.1, and 10
- Proficient in computer hardware and peripheral installation and setup
- Experience with Active Directory configuration.
Nice To Haves
- Trained on FSMA with PCQI PC training and principles: antibiotic testing, HTSTs (validated kill), metal detectors, sanitation.
Responsibilities
- Configures hardware and software.
- Sets up peripherals such as printers, laptops, or thin clients.
- Maintains and repairs equipment.
- Facilitates configuration changes and patching of software.
- Installs software and hardware and ensures that upgrades are performed on schedule.
- Conducts set up and installation of multifunction devices and audio visual equipment including CCTV and projectors.
- Diagnoses and troubleshoots hardware and thin client technical problems.
- Identifies and priorities projects and issues.
- Provides daily support for computer network users.
- Resolve issues over telephone and in person to ensure that all systems are working efficiently at all times.
- Trains users on desktop applications.
- Creates network and user accounts for staff, and provides login information and support.
- Writes reports and evaluates new technologies.
- Tracks inventory.
- Assists in organizing, tagging, and cataloguing digital assets.
Benefits
- life coverage
- medical/dental/vision coverage
- voluntary benefits
- employee assistance programs
- wellness incentives
- tuition assistance
- vacation
- nine paid holidays
- sick time
- annual merit increases
- LFC Profit-Sharing & 401(k) plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
