IT Coordinator

Dungarvin • Mendota Heights, MN

4d • Hybrid

About The Position

As our IT Coordinator, you'll serve as the operational backbone of our Information Services team, helping keep technology running smoothly across a multi-site organization. In this role, you'll coordinate IT operations, support enterprise technology initiatives, manage technology assets, and partner with internal teams to deliver exceptional service while driving continuous improvement.

Requirements

• Associate degree or Bachelor’s degree in Computer Science, Information Technology, or related field. Relevant certifications and/or equivalent professional experience will be considered.
• 4+ years of experience in IT operations, IT coordination, IT project management, technology asset management, or related IT role.
• Experience with Azure AD/Entra ID, Office 365 administration, or cloud-based technologies.
• Skilled in Excel, Word, PowerPoint, Outlook, Teams, and SharePoint.
• Experience managing multiple priorities, coordinating projects, tracking milestones, and collaborating with cross-functional stakeholders to deliver results.
• Candidates must be legally authorized to work in the United States on a permanent basis. This position does not offer visa sponsorship now or in the future.

Nice To Haves

• ITIL® Foundation, CompTIA A+, Network+, Project+, Microsoft 365 Certification, Microsoft Power BI (PL-300), CAPM, PMP, or equivalent industry certifications
• Experience supporting IT operations in a multi-site organization, including technology asset management, procurement, inventory control, logistics, and lifecycle management.
• Familiarity with enterprise applications, Workday, reporting tools, and operational reporting to support informed business decisions.

Responsibilities

• Support daily IT operations by coordinating service activities, assisting the Information Systems team, monitoring workflows, and helping ensure efficient, high-quality service delivery.
• Manage the full lifecycle of enterprise technology assets, including inventory and CMDB accuracy, procurement, deployment, licensing, maintenance, and retirement of hardware and software.
• Coordinate IT projects from planning through completion by tracking timelines, organizing resources, communicating updates, and supporting successful project execution.
• Develop and maintain technical documentation, standard operating procedures, training materials, and knowledge resources that enable consistent support and user success.
• Research emerging technologies, evaluate solutions, and identify opportunities to improve systems, processes, and operational efficiency.
• Partner with technology vendors to coordinate services, manage technology agreements, monitor costs, and support purchasing and contract activities.
• Maintain accurate records, prepare operational reports, support audits, and help ensure technology assets and processes remain compliant with organizational standards.
• Provide technical support, troubleshoot issues, build strong relationships across the organization, and contribute to a collaborative, service-focused IT culture.

Benefits

• 401 K plan with employer match after one year of service.
• PTO that increases with tenure, PTO donation options, and paid sick leave
• National Brand Discounts, Employee Referral Program, and Employee Assistance Program
• Medical, dental, and vision coverage, pet insurance, supplemental insurance options, and flexible spending and health savings accounts (FSA and HSA).
• 100% company-paid long-term disability and life insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree