9507 IT Consultant
About The Position
This position is a direct report to the Group Product Manager and will be supporting Nuclear applications and projects. In that capacity, this position is responsible for the following: Product Consultants are the primary facilitators for product. Product Consultants are responsible for optimizing the value proposition. They anticipate issues and/or complications and respond well to time pressures. They also work and communicate with a wide range of people – peers, vendors, staff members, broader functional and business leadership, and others. Lead the effort to execute projects and manage on-boarding and also establish and maintain a collaborative working relationship with selected vendors. Serve as domain specific subject matter expert for Robotic Process Automation product line. Keep abreast of technical advances and best practices in IT.
Requirements
- Bachelor’s degree in Computer Science, Information Systems, or related field
- 2+ years of experience in IT operations, infrastructure, or systems administration
- Strong understanding of ITIL, DevOps, and enterprise monitoring tools (e.g., SolarWinds, Splunk, ServiceNow)
- Experience with cloud platforms (Azure, AWS, or GCP) and hybrid environments
- Proven ability to lead cross-functional initiatives and drive operational change
- Excellent communication, documentation, and stakeholder engagement skills
- Department of Energy’s regulation 10 CFR 810 is required
Nice To Haves
- Certifications such as ITIL, PMP, or relevant cloud credentials
Responsibilities
- Analyze, optimize, and document IT operational processes including incident management, change control, and service delivery
- Collaborate with cross-functional teams to improve system uptime, performance monitoring, and root cause analysis
- Provide expert guidance on infrastructure upgrades, automation opportunities, and operational tooling
- Support disaster recovery planning, testing, and execution
- Develop and maintain dashboards and reporting mechanisms for operational KPIs
- Assist in the design and implementation of ITIL-based frameworks and best practices
- Lead or support operational readiness for new technology deployments and upgrades
- Advise on vendor selection, contract evaluation, and service-level agreements (SLAs)
- Mentor internal teams on operational excellence and continuous improvement
Benefits
- medical
- dental
- vision
- parental leave and family leave programs
- behavioral health programs
- 401(k) with company match
- life insurance
- tuition reimbursement
- generous paid time off
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
