9507 IT Consultant

PSEG•Salem, NJ

6d•Hybrid

About The Position

We’re one of the country’s largest energy companies, with a vision of powering a future where people use energy more efficiently and it’s safer and delivered more reliably than ever. We’re also deeply connected to the communities we serve, with more than 13,000 employees working together to support our customers and make a difference every day. Here, you’ll have the stability and exciting opportunities that come with being a Fortune 500 company — along with a supportive, friendly work environment where your contributions are valued. We offer a flexible work environment designed to balance employee needs with collaboration and operational excellence. Roles fall into two categories: Onsite: Employees work onsite daily. Hybrid: A blend of remote and onsite work, with at least three onsite days per week required. As an employee, if you are regularly scheduled to work 20 or more hours per week, you will have access to a wide range of comprehensive benefits from day one, designed to support your total well-being: medical, dental, vision, parental leave and family leave programs, behavioral health programs, 401(k) with company match, life insurance, tuition reimbursement, and generous paid time off. More than 13,000 people already call PSEG their work home, taking pride in providing safe, reliable service to millions of customers. If you’re looking for a place where you can build a meaningful career and help power and support our communities, we’d love to welcome you to the team. PSEG is not offering visa sponsorship for this position. Job Summary At this time, only current PSEG employees are being considered This position is a direct report to the Group Product Manager and will be supporting Nuclear applications and projects. In that capacity, this position is responsible for the following: Product Consultants are the primary facilitators for product. Product Consultants are responsible for optimizing the value proposition. They anticipate issues and/or complications and respond well to time pressures. They also work and communicate with a wide range of people – peers, vendors, staff members, broader functional and business leadership, and others. Lead the effort to execute projects and manage on-boarding and also establish and maintain a collaborative working relationship with selected vendors. Serve as domain specific subject matter expert for Robotic Process Automation product line. Keep abreast of technical advances and best practices in IT.

Requirements

Bachelor’s degree in Computer Science, Information Systems, or related field
2+ years of experience in IT operations, infrastructure, or systems administration
Strong understanding of ITIL, DevOps, and enterprise monitoring tools (e.g., SolarWinds, Splunk, ServiceNow)
Experience with cloud platforms (Azure, AWS, or GCP) and hybrid environments
Proven ability to lead cross-functional initiatives and drive operational change
Excellent communication, documentation, and stakeholder engagement skills
Department of Energy’s regulation 10 CFR 810 is required
Some positions at PSEG require access to information covered by the Department of Energy’s regulation 10 CFR 810 (Part 810). If applicable, the successful applicant must prove they are: (1) a citizen or national of the USA; OR (2) a lawful permanent resident of the United States (Non-Conditional Permanent I-551 / Green Card / Permanent Resident Card holder); OR (3) a citizen, national, or permanent resident of a “Generally Authorized” destination on the attached list not also a citizen, national, permanent resident of any country not listed; OR (4) a “Protected Individual” under the Immigration and Naturalization Act (8 U.S.C 1324b(a)(3)).

Nice To Haves

Desired Certifications such as ITIL, PMP, or relevant cloud credentials

Responsibilities

Analyze, optimize, and document IT operational processes including incident management, change control, and service delivery
Collaborate with cross-functional teams to improve system uptime, performance monitoring, and root cause analysis
Provide expert guidance on infrastructure upgrades, automation opportunities, and operational tooling
Support disaster recovery planning, testing, and execution
Develop and maintain dashboards and reporting mechanisms for operational KPIs
Assist in the design and implementation of ITIL-based frameworks and best practices
Lead or support operational readiness for new technology deployments and upgrades
Advise on vendor selection, contract evaluation, and service-level agreements (SLAs)
Mentor internal teams on operational excellence and continuous improvement
Lead the effort to execute projects and manage on-boarding and also establish and maintain a collaborative working relationship with selected vendors.
Serve as domain specific subject matter expert for Robotic Process Automation product line.
Keep abreast of technical advances and best practices in IT.