IT Consultant, Business Analysis (Warehouse Solution Transformation)

Cardinal Health•Dublin, OH

8h•Hybrid

About The Position

What IT Business Analysis contributes to Cardinal Health Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Business Analysis serves as a liaison between the organization's businesses and IT systems development teams to align business strategies and capability needs and to ensure IT systems enable their desired value. This job family identifies and analyzes business needs, defines requirements and objectives, and makes recommendations for solutions using new and existing technologies. This job family research and documents relationships between the components of the application system (i.e., end users, business processes, data, applications, and devices) and translates business requirements into application requirements. We are seeking a Warehouse Solutions Transformation IT Business Analyst who wants to be part of a high-caliber team building our supply chain of the future! While this role is focused on warehouse management functions, this role will be deeply impactful at the program-level, ensuring the big-picture technology landscape which supports all aspects of the supplier, customer, and internal business experience. In this role, you'll be responsible for being a liaison between the organization's businesses and IT systems development teams to align business strategies and capability needs and to ensure IT systems enable their desired value. You will work with a team of technology experts to develop and execute innovative solutions that revolutionize our warehouse operations, including the responsible adoption of enterprise AI capabilities to augment business analysis, improve decision making, and drive operational efficiency. You'll be working closely with business product owners, subject matter experts, and development teams to organize and deliver on mission critical initiatives.

Requirements

Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
May contribute to the development of policies and procedures
Works on complex projects of large scope
Develops technical solutions to a wide range of difficult problems
Solutions are innovative and consistent with organization objectives
Completes work independently; receives general guidance on new projects
Work reviewed for purpose of meeting objectives
May act as a mentor to less experienced colleagues

Nice To Haves

4-8 years of experience
Bachelor's Degree in a Computer Science, Business or related discipline
Experience working with Managed Packages and External Vendors
Experience working in Agile methodology, utilizing Jira
Experience working with a distributed development team (offshore/onshore/nearshore)
Self-starter with excellent documentation skills, including the ability to maintain documentation with user stories
Exposure to enterprise approved AI tools and familiarity with applying AI assisted techniques to support problem solving, analysis, and solution development
Experience with Warehouse Management solutions and supply chain / analytics applications (Manhattan Active WM, WMOS 2019, SCALE, TLM/Pando, MIF, SAP, middleware, Digital Solutions technologies)
Excellent problem solving and critical thinking skills; ability to identify problems, gather facts, data mapping, analyze potential risks and impacts, and choose or propose a solution
Strong analytical skills, including thorough understanding of how to solicit and interpret customer business needs, model business functions, and translate them into application and operational requirements and user stories
Strong oral and written communication skills, ability to ask probing questions, lead cross-functional meetings and ability to translate technical concepts to non-technical team members and executives
Ability to work independently, prioritizing work and proactively communicating status

Responsibilities

Lead elicitation sessions with impacted stakeholders to develop and articulate process flows, requirements and rules, and prepare appropriate documentation.
Leverage AI-driven tools and techniques across all responsibilities to enhance requirements elicitation, business process analysis, documentation, problem solving, testing particularly FUT, decision-making, and delivery efficiency.
Conduct thorough business process analysis to understand and document current business processes, workflows and systems, create and document high-level and detailed requirements for new processes and systems, develop use cases, and manage requirement changes.
Maintain relationships with the business, understand business priorities and be able to prioritize work across multiple projects and workstreams, identify effort, impact and timeline; works closely with core program team members
Writes test scenarios, test cases and acceptance criteria for the user stories and work with the development and QA teams to ensure the user stories are decomposed in a manner to most efficiently facilitate the development effort
Facilitates and optimizes work intake and prioritization process across WMS transformation project teams while partnering with business partners, including engagement of teams on effort, impact and timeline
Proactively identifies and effectively uses multiple approaches to problem solving, analyze potential solutions, and provides logical recommendations.
Solid experience in all phases of the software development lifecycle applying best practices and Agile software development methodologies
Collaborates with subject matter experts to execute user acceptance testing and change management activities; including training businesses on new details and process flows with system
Partners with functional experts to ensure scope is clearly defined for projects and implementation initiatives.
Exhibit general understanding of hardware/software platforms including but not limited to operating systems, databases, application servers, web servers and integration technologies.
Investigates business operations, identifies causes behind the results achieved, and articulates the effects of those results on the business.
Demonstrates problem solving ability that allows for effective and timely resolution of system issues including but not limited to production outages.
Demonstrate knowledge of software development techniques, software languages, system integrations, and hardware/software platforms
Provide deployment support on site and virtually.