IT Consultant

Forerunner•New York, NY

23h•Hybrid

About The Position

We are seeking an IT Consultant to help scale and modernize our internal and customer-facing IT operations. This role is focused on automating manual IT processes, supporting compliance (SOC 2 and public-sector requirements), and responsibly leveraging AI tools to improve efficiency without compromising security. You’ll work at the intersection of IT operations, security, and customer enablement—supporting both internal teams and external stakeholders (including city, county, state, and federal partners). This is a hands-on role for someone who can both execute and design better systems as we grow.

Requirements

3–7+ years of experience in IT operations, IT consulting, or systems administration
Hands-on experience with identity and access management (IAM) and SaaS provisioning
Familiarity with SOC 2 controls, audits, and security best practices
Experience supporting compliance requirements for enterprise or public-sector customers
Strong scripting or automation skills (e.g., Python, Bash, or no-code/low-code tools)
Ability to create clear, audit-ready documentation

Nice To Haves

Experience working in a high-growth startup (Series A–C)
Familiarity with tools such as Google Workspace, MDM, Vanta, and cloud infrastructure like AWS, GCP etc.
Experience responding to security questionnaires (RFPs, vendor risk assessments) and flags
Exposure to frameworks beyond SOC 2 (e.g. NIST, FedRAMP, CJIS, GDPR)
Experience implementing or governing AI tools in a business environment

Responsibilities

Provision, manage, and deprovision user accounts across systems (Google Workspace, SaaS tools, etc.)
Handle day-to-day incoming IT support requests
Identify manual, repetitive IT workflows and design automated solutions
Build and maintain scripts, integrations, or workflows to streamline IT operations
Improve onboarding/offboarding processes for speed, accuracy, and auditability
Support SOC 2 controls, audits, and ongoing compliance processes
Maintain and improve IT policies, procedures, and documentation
Partner with engineering teams to enforce good security practices including access controls and least-privilege principles
Respond to customer IT/security questionnaires (including government entities)
Ensure systems and processes meet requirements for public-sector customers
Provide documentation and evidence required by customer IT departments
Support security reviews and vendor onboarding processes
Act as a liaison between internal technical teams and external compliance stakeholders
Identify opportunities to leverage AI tools to improve IT workflows and documentation
Establish and enforce guidelines for safe and compliant AI usage (data handling, access control, privacy)
Evaluate AI tools with a clear understanding of risks, limitations, and appropriate use cases