IT Configuration Engineer II

InComm Payments•UNAVAILABLE, UNAVAILABLE

About The Position

The Software Configuration Engineer II role is responsible for the administration, maintenance, and continuous improvement of enterprise DevOps and software delivery platforms. This role supports development teams by ensuring high availability, security, and efficiency of tools used across the software development lifecycle.

Requirements

Bachelor’s degree or equivalent.
5+ years of related experience.
Experience and hands-on knowledge of Jenkins, SonarQube, Artifactory, GitHub, Confluence, and Build tools like Maven, MSBuild.
Experience with API platforms (Apigee, Postman) and testing tools (Selenium, ReadyAPI, BrowserStack).
Experience with application servers (Tomcat, JBoss, nginx).
Experience and hands-on knowledge on Windows and Linux operating systems.
Experience with scripting/automation (e.g., Bash, PowerShell, Python, or Groovy).
Knowledge of version control systems (Git) and repository management.
Understanding of security, compliance, and access controls.
Strong understanding of software delivery processes and software development best practices.
Ability to learn new technologies and translate into working processes.
Strong troubleshooting and problem-solving skills.
Ability to work cross-functionally and support multiple teams

Nice To Haves

Familiarity with containers (Docker, Kubernetes) and cloud platforms (AWS, Azure, or GCP).

Responsibilities

Administer and maintain DevOps platforms including Jenkins, Artifactory, SonarQube, GitHub, Confluence, JSM, ReadyAPI to support automation and CI / CD initiatives.
Monitor system performance, availability, and reliability; troubleshoot and resolve issues proactively.
Perform upgrades, patching, and vulnerability remediation to maintain security and compliance.
Support user onboarding, access management, and permissions governance across tools.
Automate repetitive tasks and implement standardization across DevOps platforms.
Collaborate with engineering, security, and infrastructure teams on integrations and tool enhancements.
Triage user requests and manage work queues with appropriate prioritization.
Ensure consistent documentation and knowledge sharing of the tools maintained by the team used to support the development and maintenance of InComm applications.
Provide operational support and incident response for critical tool chains.
Participate in after-hours on-call rotation.